{"id":18480,"date":"2024-08-05T15:07:25","date_gmt":"2024-08-05T14:07:25","guid":{"rendered":"https:\/\/finseta.com\/terms-conditions\/"},"modified":"2026-01-06T12:04:57","modified_gmt":"2026-01-06T12:04:57","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/finseta.com\/ca-en\/legal\/terms-conditions\/","title":{"rendered":"Terms  Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18480\" class=\"elementor elementor-18480 elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5070a5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5070a5b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1804975\" data-id=\"1804975\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-381eb4e elementor-widget elementor-widget-heading\" data-id=\"381eb4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Combined UK and CA Terms and Conditions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67c9a9c1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67c9a9c1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bb98a08\" data-id=\"5bb98a08\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b56bda0 elementor-widget elementor-widget-heading\" data-id=\"2b56bda0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Section 1: Terms &amp; Conditions - Canada<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eeb527 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8eeb527\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c75c05e\" data-id=\"c75c05e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d13adf3 elementor-widget elementor-widget-text-editor\" data-id=\"d13adf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This document was last updated on 14<sup>th<\/sup> October 2024.<\/p><p>These terms and conditions of business explain your responsibilities to us and our responsibilities to you, how and when our contract with you can be terminated and the extent of our liability to you.<\/p><p>We therefore ask you please to read these terms and conditions carefully, as they will be incorporated into the contract which is formed between us where you instruct us to perform, and we agree to perform, for you any of our services. <strong>IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MUST NOT ACCESS OR USE ANY OF OUR SERVICES.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be320b5 elementor-widget elementor-widget-heading\" data-id=\"be320b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-107f66f elementor-widget elementor-widget-text-editor\" data-id=\"107f66f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>1.1. These Terms are between (the \u2018Client\u2019, \u2018you\u2019 or \u2018your\u2019) and Finseta Payment Corp. (\u2018Finseta, \u2018we\u2019, \u2018us\u2019 or \u2018our\u2019), a corporation incorporated under the laws of British Columbia holding an extra-provincial licence in the province of Ontario. Finseta is authorized by the Financial Transactions and Reports Analysis Centre of Canada (\u201cFINTRAC\u201d) under Canadian regulatory standards for Money Service Businesses (\u201cMSBs\u201d)\u00a0 for the issuing of electronic money.<\/p><p>1.2. You wish to enter into a contract with Finseta for the purchase and redemption of electronic money (as defined below), the purchase, sale, and delivery of currency, and for payments. You agree with Finseta that all transactions shall be carried out on the terms and conditions set out below (the \u201c<strong>Terms<\/strong>\u201d). The Terms shall come into force as soon as you accept the Terms online and shall continue until terminated in accordance with Clause 29 (Changes to these Terms) and\/or Clause 30 (Termination).<\/p><p>1.3. These terms contain four parts:<\/p><ol><li><strong>Part 1: <\/strong>Electronic Money Services (this Part applies to the provision by us of Electronic Money Services as defined below);<\/li><li><strong>Part 2: <\/strong>Foreign Exchange Services (this Part applies to the provision of our forwards and spot contract business);<\/li><li><strong>Part 3: <\/strong>Payment Services (this Part applies to the provision by us of Payment Services);<\/li><li><strong>Part 4: <\/strong>General Provisions (this Part applies to all services offered by us to you)<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd10f4e elementor-widget elementor-widget-spacer\" data-id=\"bd10f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6d994 elementor-widget elementor-widget-heading\" data-id=\"5a6d994\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part One: Terms applying to Electronic Money Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d88cf13 elementor-widget elementor-widget-spacer\" data-id=\"d88cf13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c72baad elementor-widget elementor-widget-heading\" data-id=\"c72baad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Electronic Money Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3926a6 elementor-widget elementor-widget-text-editor\" data-id=\"e3926a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>2.1. Finseta may in its absolute discretion provide, or continue to provide \u201cElectronic Money Services\u201d to you. For the purposes of these Terms, \u201cElectronic Money Services\u201d involve the issuance and redemption of a monetary value that is stored electronically, hereinafter referred to as \u201cElectronic Money\u201d. This Electronic Money represents\u00a0 a claim against Finseta, which you can initiate through a specific instruction known as an \u201cElectronic Money Order.\u201d The transactions involving these instructions and the corresponding issuance or redemption of Electronic Money are collectively termed \u201cElectronic Money Contracts.\u201d<\/p><p>2.2. An Electronic Money Order and an Electronic Money Contract may consist of:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>Top-Ups: The Client sends money to Finseta in exchange for which Finseta issues Electronic Money to the Client (\u201c<strong>Top-Up<\/strong>\u201d); or<\/li><li>Withdrawals: The Client redeems Electronic Money from their Electronic Money Account (as defined below) and Finseta sends the corresponding funds to the Client\u2019s bank account (\u201cWithdrawal\u201d).<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c431b5c elementor-widget elementor-widget-heading\" data-id=\"c431b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Electronic Money Accounts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315f422 elementor-widget elementor-widget-text-editor\" data-id=\"315f422\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>3.1. When you have been issued Electronic Money by Finseta, it will be credited to and held in a virtual account (an \u201c<strong>Electronic Money Account<\/strong>\u201d). This Electronic Money Account will hold Electronic Money in the same currency as the funds that were initially provided to Finseta. You may maintain\u00a0 Electronic Money Accounts in multiple currencies; however, the range of available currencies may vary from time to time. You should contact Finseta if you would like an up-to-date list of the currencies currently supported.<\/p><p>3.2. You can view the balance of the Electronic Money you hold in each of your Electronic Money Accounts at any time by logging onto Finseta\u2019s online system, which can be accessed at <a href=\"http:\/\/www.Finseta.com\">www.Finseta.com<\/a> the \u201c<strong>Online System<\/strong>\u201d).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb1999 elementor-widget elementor-widget-heading\" data-id=\"3eb1999\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Top-Up your Electronic Money Account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b59da57 elementor-widget elementor-widget-text-editor\" data-id=\"b59da57\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>4.1. If Finseta accepts your Electronic Money Order for a Top-Up, you must transfer to\u00a0 Finseta the full amount via electronic transmission (or by such other means as agreed with Finseta in any particular case) into a bank account specifically designated by Finseta for this purpose (\u201c<strong>Segregated Bank Account<\/strong>\u201d). Upon receipt of the funds in cleared form, Finseta will credit the corresponding value of Electronic Money to your Finseta Electronic Money Account.<\/p><p>4.2. The details for the Segregated Bank Account to which funds should be sent will be set out on the Online System. Please take care to enter the correct bank account details when performing the bank transfer, to avoid misdirected funds. If funds are received in a currency different from that specified, Finseta will not be liable for any losses incurred due to currency conversion by our bank to match the designated account currency.<\/p><p>4.3. Finseta does not accept payments in physical cash (coins and banknotes) from any Client.<\/p><p>4.4. We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of funds you can Top-Up through your Electronic Money Account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b12f60 elementor-widget elementor-widget-heading\" data-id=\"8b12f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Withdrawals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e51e0c elementor-widget elementor-widget-text-editor\" data-id=\"5e51e0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>5.1. You can initiate a Withdrawal of your Electronic Money by issuing an order to Finseta directing the conversion or transfer of your Electronic Money into physical currency or to a specified bank account (\u201c<strong>Payment Instruction\u201d)<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf03e1 elementor-widget elementor-widget-heading\" data-id=\"dbf03e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Terms of Finseta holding Electronic Money<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-795ebbf elementor-widget elementor-widget-text-editor\" data-id=\"795ebbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>6.1. The way\u00a0 Finseta holds Electronic Money on your behalf differs significantly from traditional bank operations\u00a0 in that:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>Finseta cannot and will not use the funds deposited as Electronic Money to invest or lend to other persons or entities;<\/li><li>the Electronic Money held in your Electronic Money Account will not accrue interest; and,<\/li><li>the Electronic Money held in your Electronic Money Account is not protected by the Canada Deposit Insurance Corporation (\u201c<strong>CDIC<\/strong>\u201d). Notwithstanding the foregoing, Finseta is required to comply with FINTRAC regulations to prevent and detect money laundering and terrorism financing, but these regulations do not provide financial protection for the funds themselves.<\/li><\/ol><div>\u00a0<\/div><p>6.2. Finseta may retain your\u00a0 Electronic Money indefinitely. However, if any Electronic Money remains in your Electronic Money Account for more than two years without any activity, Finseta shall use reasonable efforts to contact you to arrange for redemption. If Finseta is unable to reach you, Finseta reserves the right to redeem the Electronic Money and return the corresponding funds, less any of its costs incurred to do so, to your last known bank account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c75b69 elementor-widget elementor-widget-spacer\" data-id=\"9c75b69\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaac0e5 elementor-widget elementor-widget-heading\" data-id=\"eaac0e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Two: Terms applying to Foreign Exchange Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc6a6e2 elementor-widget elementor-widget-spacer\" data-id=\"fc6a6e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b884d1 elementor-widget elementor-widget-heading\" data-id=\"2b884d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Foreign Exchange Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f47cad elementor-widget elementor-widget-text-editor\" data-id=\"3f47cad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><i>7.1. <\/i>Finseta, at its absolute discretion, may provide, or continue to provide services that involve executing transactions for the sale, purchase, and delivery of currency. (\u201c<strong>Foreign Exchange Services\u201d)<\/strong> to you. Foreign Exchange Services are formalized under agreements known as\u00a0 \u201cFX Contracts\u201d. An FX Contract is initiated by your submission of instructions through an \u201cFX Order\u201d and may include various transaction types such as spot contracts, fixed forward contracts, open forward contracts, rolls and draws. Further details on these types of transactions are available on the Finseta website.<\/p><p>7.2. Upon acceptance of an FX Order, Finseta shall issue a confirmation of the details of the FX Order (the \u201c<strong>Trade Confirmation\u201d<\/strong>). The Trade Confirmation shall include details of:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>the FX Order and the applicable exchange rate;<\/li><li>the date for delivery of, or payment for the currency (the \u201c<strong>Settlement Date\u201d<\/strong> or \u201c<strong>Value Date\u201d<\/strong>);<\/li><li><em>any charges by <\/em>Finseta related to the FX Contract;<\/li><li>any charges by Finseta related to the Payment Service (as defined below);<\/li><li>in the case of an FX Contract which is not a spot contract, any requirements for a Margin Call (as defined below) are determined in Finseta\u2019s absolute discretion.<\/li><\/ol><div>\u00a0<\/div><p>7.3. You are responsible for reviewing the Trade Confirmation, for any omissions and\/or errors immediately upon receipt. In the event of any discrepancies, you must provide immediate notice in writing to Finseta detailing the issue in accordance with Clause 25. Notwithstanding Clause 7.4, any FX Contract detailed in the Trade Confirmation is binding and all Terms t shall apply with full effect.<\/p><p>7.4. Finseta is not obligated to execute any FX Contract where it is reasonably determined in Finseta\u2019s absolute discretion that there is a Manifest Error in the purchase or sale price quoted in the Trade Confirmation. For the purposes of these Terms, a \u201cManifest Error\u201d means an obvious misquote of the purchase or sale price quoted to you, considering market conditions at the time the FX Order was made, based on the pricing sources Finseta relies on.<\/p><p>7.5. Once a Trade Confirmation is issued, you may only amend or cancel the Trade Confirmation if Finseta expressly agrees.\u00a0 Should cancellation or termination be necessary, and if it results in a loss, damage, or expense to Finseta, such costs will be charged to you along with a possible additional administration fee if a matching trade is deemed necessary.<\/p><p>7.6. Finseta retains the right in its absolute discretion to refuse any FX Order or instructions given by you without explanation or liability for any resulting loss you may suffer as a result of such refusal.<\/p><p>7.7. Finseta may require additional confirmation or information regarding any FX Order or instruction under certain conditions\u00a0 including, but not limited to:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>if further confirmation is deemed necessary or if the instructions are unclear;<\/li><li>if there are doubts about the authenticity of the person issuing the FX Order or instruction;<\/li><li>if the instruction involves closing your Electronic Money Account or remitting funds to a third party.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31bc904 elementor-widget elementor-widget-heading\" data-id=\"31bc904\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Commercial Purposes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ae3f5 elementor-widget elementor-widget-text-editor\" data-id=\"a7ae3f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>8.1. Foreign Exchange Services provided by Finseta are exclusively for facilitating the sale, purchase, and physical delivery of foreign currencies. These services are intended for use in connection with trade or business activities or for other commercial purposes. They are not designed for investment purposes, ensuring compliance with applicable financial regulations.<\/p><p>8.2. By engaging in transactions through Finseta\u2019s Foreign Exchange Services, you hereby warrant that you are acting on your own behalf and not for any third party. Furthermore, you represent that these transactions are for commercial purposes (if engaged as a business) and private purposes (if engaged as an individual client) and, as such, do not constitute &#8216;futures contracts&#8217; as defined under any applicable Canadian securities or commodities legislation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c967d2b elementor-widget elementor-widget-heading\" data-id=\"c967d2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. No Reliance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c955a6 elementor-widget elementor-widget-text-editor\" data-id=\"5c955a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>9.1. While Finseta may provide information about foreign exchange markets from time to time, it is important to note that such information does not constitute advice regarding taxation, investment products, markets, or the merits of any currency transaction. You acknowledge and accept that any information provided by Finseta is for general informational purposes only and does not form part of the services. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our site.<\/p><p>9.2. Although we make reasonable efforts to update any information provided in Clause 9.1, we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date. Your use of the information is at your own risk and neither Finseta nor its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever for your use of such information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876fd22 elementor-widget elementor-widget-heading\" data-id=\"876fd22\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Funding your FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5cf285 elementor-widget elementor-widget-text-editor\" data-id=\"f5cf285\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>10.1. When entering into an FX Contract, you must ensure that sufficient funds are available. You must deposit the necessary amount of\u00a0 Electronic Money, in the currency specified in the Trade Confirmation, into the bank account designated by Finseta for this purpose. Funds must be provided in cleared funds and according to the terms agreed upon with Finseta for each transaction.<\/p><p>10.2. Failure by the Client to provide the correct amount or currency of Electronic Money required for the FX Contract shall relieve Finseta of any obligation to redeem the Electronic Money or to make a corresponding payment under the relevant FX Contract.<\/p><p>10.3. The details of the Segregated Bank Account to which funds should be sent are set out on the Online System. Please take care to enter the correct bank account details when performing the bank transfer, to avoid misdirected funds. If funds are received in a currency different from that specified, Finseta will not be liable for any losses incurred due to currency conversion by our bank to match the designated account currency.<\/p><p>10.4. Finseta only accepts electronic transfers of funds for the settlement of FX Contracts. We do not accept payments in physical cash (coins and banknotes), cheques, bank drafts or any other items of value for the settlement of deals, such as gold, Bitcoins, letters of credit, or promissory notes.<\/p><p>10.5. We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of funds you can receive through your Electronic Money Account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0abf09 elementor-widget elementor-widget-heading\" data-id=\"e0abf09\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Redemption of Electronic Money to fulfil FX Contracts and Deductions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5da4e2 elementor-widget elementor-widget-text-editor\" data-id=\"a5da4e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>11.1. After you and Finseta have entered into an FX Contract, Finseta shall redeem the Electronic Money and use the corresponding funds to cover any payment owed to Finseta under the FX Contract including, without limitation, any Initial Margin or Margin Call (as defined below) requirements as specified in the FX Contract.<\/p><p>11.2. Prior to executing an FX Contract, Finseta will deduct from the funds any applicable costs and charges as outlined in these Terms. This may include any advance or installment payments, transfer charges, profits from trades, and accrued interest.<\/p><p>11.3. You are solely responsible for ensuring that, after the deductions referred to in Clauses 11.1 and 11.2 and once the agreed exchange rate in the Trade Confirmation is applied, the remaining funds are sufficient to meet any onward payment obligations that Client has to the relevant payee.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b034ba8 elementor-widget elementor-widget-heading\" data-id=\"b034ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Foreign Exchange Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26a47a5 elementor-widget elementor-widget-text-editor\" data-id=\"26a47a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>12.1.\u00a0Finseta\u2019s charges in relation to Foreign Exchange Services will be as set out in the Trade Confirmation. The Client understands that because Finseta operates as principal in these transactions, the exchange rate it offers to you may not be the same as the rate Finseta secures itself. This reflects the costs associated with providing these services, including risk management and overheads.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad5e9bb elementor-widget elementor-widget-heading\" data-id=\"ad5e9bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Additional Conditions for Forwards FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fccc0a3 elementor-widget elementor-widget-text-editor\" data-id=\"fccc0a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>13.1.\u00a0This Clause 13 applies in respect of any forward FX Contract, meaning an FX Contract under which currency is bought and sold for delivery at a future time.<\/p><p>13.2. Upon entering a forward FX Contract, Finseta will require the Client to provide an initial margin (\u201c<strong>Margin<\/strong>\u201d).In response to exchange rate fluctuations, Finseta reserves the right to request additional Margins from the Client at any time before the Settlement Date, known as a<strong> &#8220;Margin Call&#8221;.<\/strong> The Client agrees that it is its responsibility to ensure that it is contactable and has provided accurate and sufficient contact details for such communications. If Finseta is unable to contact the Client by the end of the day in which a Margin Call is made, Finseta will be entitled to terminate the FX Contract in accordance with Clause 14.<\/p><p>Electronic Money held by the Client may be redeemed to meet Margin Call requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e78ba23 elementor-widget elementor-widget-heading\" data-id=\"e78ba23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Default  Refusal to Perform FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b8b48 elementor-widget elementor-widget-text-editor\" data-id=\"b6b8b48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>14.1. Finseta may, without any liability for losses incurred by the Client and without prior notice, refuse to perform or close out all or any part of any FX Contract, under the following conditions:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>The Client fails to provide the correct amount of Electronic Money in the required currency at the stipulated time;<\/li><li><em>The Client is<\/em> unable to make any required payments under these Terms;<\/li><li>The Client materially breaches any term of these Terms or FX Contract;<\/li><li>The Client faces bankruptcy, enters into any insolvency proceeding, or is unable to pay its debts;<\/li><li>Any representations or information provided by the Client prove to be materially inaccurate or changed significantly<\/li><li>Legal, regulatory, or other requirements make it unlawful, improper, or impractical for Finseta to fulfill all or any of its obligations under these Terms or otherwise to carry on its business.<\/li><li>Any governmental or regulatory body requests that Finseta or the Client is not to perform or to close out an FX Contract (or any part thereof), irrespective of the legality of such request.<\/li><li>Finseta considers it necessary to do so for its own protection including, without limitation, in the following circumstances: (i) protection from fraud or money laundering; (ii) protection from Client default;(iii) protection from market failure; (iv) protection from adverse or volatile market conditions; and (v) protection from potential financial loss by Finseta.<\/li><\/ol><div>\u00a0<\/div><p>14.2. Should any of the events referred to in Clause 14.1 take place, Finseta is entitled,\u00a0 at its absolute discretion, to cancel any FX Contract then outstanding and recover all related costs, expenses, losses, interest at the rate referred to in Clause 27 on any such sums, including potential costs from unwinding any related hedging arrangements that Finseta may incur as a result of such cancellation. Any remaining funds held by Finseta in respect of the FX Contracts after covering the aforementioned costs shall be returned to the Client.<\/p><p>14.3. If, for any reason, an FX Contract is terminated early or fails to be completed for any reason, Finseta will either return any remaining funds owed to the Client or issue a notice setting out any outstanding debts owed from the Client (as appropriate). The Client shall be fully responsible for all related losses and expenses incurred by Finseta that may arise on account of such termination or cancellation, and Finseta shall have the right to use any monies of the Client held by it to offset such amounts. For such purpose, Finseta shall be entitled to convert any currency held by it and such conversion shall be at the rate of exchange available to it. Any conversion fees or charges that Finseta incurs as a result of such conversion shall be borne by the Client.<\/p><p>14.4. If a Client\u2019s method of payment is dishonoured, returned, not met on first presentation, or failed for whatever reason, Finseta shall impose an administrative charge. This administrative charge will become payable by the Client in addition to any other sums due under these Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d605de elementor-widget elementor-widget-heading\" data-id=\"8d605de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. Limitation of Liability and Indemnity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ad84c elementor-widget elementor-widget-text-editor\" data-id=\"c4ad84c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>15.1. In addition to the terms set forth in Clause 21,, Finseta shall not be liable to the Client for:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>any delays or failures to perform its obligations under these Terms, relating to Foreign Exchange Services or any FX Contract, due to causes beyond the reasonable control of Finseta, although Finseta shall endeavour to perform those obligations as soon as reasonably possible<\/li><li>losses resulting from the determination of a Manifest Error by Finseta;<\/li><li><em>actions based on any <\/em>FX Order that reasonably appeared to Finseta to be from the Client or an authorized person;<\/li><li>any consequential or indirect losses, including but not limited to loss of profits, loss of contract, or missed opportunity, incurred by the Client as a result of Finseta\u2019s failure to perform its duties under an FX Contract; or<\/li><li>any amount greater than the maximum liability stated in Clauses 15.2 and 15.3.<\/li><\/ol><div>\u00a0<\/div><p>15.2. Without prejudice to the limitations stated in Clause 15.1, Finseta shall not be liable in any way for any delay in payment by it under these Terms relating to the Foreign Exchange Services caused by the Client or any other third party. This includes but is not limited to bank delay, postal delay, payment network delay, the failure or delay of any fax or electronic transmission, or delay caused by accident, emergency, or acts of god. For the avoidance of doubt, the Client accepts that they are solely responsible for ensuring that all payments required under any FX Contract are made promptly and within the time limits specified by the particular FX Contract and these Terms.<\/p><p>15.3. The maximum aggregate liability of Finseta to a Client concerning the provision of Foreign Exchange Services under these Terms, whether arising in contract, tort, or otherwise, shall in no circumstances exceed the total value of currency sold by Finseta to the Client under FX Contracts, calculated in Canadian dollars at the settlement date of each FX Contract, after deducting any amounts previously settled. This aggregate cap includes all forms of damages and claims during the contract period,<\/p><p>15.4. The Client will, on demand by Finseta, defend, indemnify, and hold harmless Finseta from and against all losses, liabilities, claims, proceedings, expenses, damages, and costs (including reasonable legal costs) of any nature incurred or suffered by Finseta as a result of any breach of these Terms by the Client, or arising from the Client&#8217;s actions, omissions, or misrepresentations. This indemnity will cover all costs associated with the enforcement of this clause, as well as expenses incurred by Finseta in mitigating risks caused directly or indirectly by the Client\u2019s contractual breaches. The obligation to indemnify will survive the termination or expiry of these Terms and continue in full force and effect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a58fce elementor-widget elementor-widget-spacer\" data-id=\"9a58fce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70cbaca elementor-widget elementor-widget-heading\" data-id=\"70cbaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Three: Terms Applying to Payment Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-626efdc elementor-widget elementor-widget-spacer\" data-id=\"626efdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c6ec5 elementor-widget elementor-widget-heading\" data-id=\"c7c6ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">16. Payment Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8015d1b elementor-widget elementor-widget-text-editor\" data-id=\"8015d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>16.1. You or your authorized person may provide a Payment Instruction to Finseta in accordance with Clause 25. Such Payment Instruction must confirm the details of the proposed payee including its full name, account details for payment, and any unique identifier confirmed to the Client by the payee.<\/p><p>16.2. We are under no obligation to verify the accuracy of the unique identifier given to us by you. If the unique identifier is incorrect, Finseta shall not be liable for the non-execution or incorrect execution of the payment order under Clause 23. We shall, however, make reasonable efforts to recover the funds involved in the misdirected payment transaction, and may charge you a fee for this service.<\/p><p>\u00a0<\/p><p>16.3. The Payment Instruction shall be deemed to be received at the time at which it is actually received by Finseta except that:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>where the Payment Instruction is deemed to be received on a day which is not a business day or is received after 00 pm, EST on a business day, Finseta has the right to treat the Payment Instruction as having been received on the next business day.<\/li><\/ol><p>16.4. Following receipt of a Payment Instruction, Finseta reserves the right to:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>refuse that Payment Instruction. Should this occur, Finseta shall, where legally permissible, notify the Client of the refusal, the reasons for it (if possible), and the procedure for rectifying any factual errors that lead to that refusal. Such notification shall be given to the Client as soon as reasonably practicable following the refusal, and a fee may be charged by Finseta where the refusal is reasonably justified based on the provided reasons. A Payment Instruction which is refused by Finseta shall be deemed not to have been received for the purposes of Clause 16.3; and\/or<\/li><li>request further confirmation or information regarding any Payment Instruction, including if Finseta deems it necessary or if a Payment Instruction is ambiguous.<\/li><\/ol><p>16.5. Once issued and processed, a Payment Instruction is considered final and irrevocable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2320c43 elementor-widget elementor-widget-heading\" data-id=\"2320c43\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">17. Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-706391b elementor-widget elementor-widget-text-editor\" data-id=\"706391b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>17.1.\u00a0You may incur the following charges for administrative tasks and\/or the transfer of funds, payable in advance:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>Roll Forward &#8211; $20 CAD per roll. This is payable when you request to extend the settlement date of a forward contract.<\/li><li>Payment recall &#8211; $20 CAD per recall. This is payable when you request the recall of a payment.<\/li><li>Additional International Payment &#8211; $20 CAD per payment. This charge applies when an FX Contract involves more than one international payment.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c1931c elementor-widget elementor-widget-heading\" data-id=\"4c1931c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">19. Consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fdc150 elementor-widget elementor-widget-text-editor\" data-id=\"9fdc150\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>19.1. A payment transaction will be considered authorized if you have given your explicit consent to the execution of the payment transaction.<\/p><p>19.2. For individual transactions, consent may be given by you through the online system, by email, or by phone.<\/p><p>19.3. Where no such consent has been given (or where consent has been withdrawn in accordance with these Terms), the payment transaction will be considered unauthorized.<\/p><p>19.4. If a payment transaction is refused, we shall make reasonable efforts to inform you promptly within the limits of applicable laws and where permissible. If appropriate, we will also provide an explanation for the refusal and details on the procedure for correcting any factual errors that led to the refusal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584f3eb elementor-widget elementor-widget-heading\" data-id=\"584f3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">20. Correcting Unauthorised or Incorrectly Executed Payment Transactions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d09d30 elementor-widget elementor-widget-text-editor\" data-id=\"7d09d30\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>20.1. If you detect an unauthorized or incorrectly executed payment transaction has been carried out, you must notify us without undue delay and, at the latest, within thirteen months of the debit date. Such notification should be made in accordance with Clause 25 of these Terms. Failure to notify us within this timeframe may result in the loss of your rights to have the error corrected.<\/p><p>20.2. You are responsible for\u00a0 all losses resulting from\u00a0 unauthorized payment transactions if those losses result from fraudulent actions or gross negligence on your part or from your failure to fulfill your security obligations, including the secure management of any passwords or other security devices\u00a0 (\u201c<strong>Security Instrument<\/strong>\u201d) in accordance with the terms governing their use<\/p><p>20.3. If, in accordance with Clause 20.1, you notify us of an unauthorized payment transaction we will refund the amount of the unauthorized payment transaction by the end of the next business day.<\/p><p>20.4. If, in accordance with Clause 20.1, you notify us of an incorrectly executed payment transaction we will promptly investigate the claim. If verified, we will refund the amount of the non-executed or defectively executed payment transaction as soon as possible.<\/p><p>20.5. If there is reasonable evidence of fraudulent activity or a deliberate or grossly negligent breach of security obligations related to the Security Instrument by you, we reserve the right to delay the refund pending an investigation. If our investigation justifies such action, and after informing you of our findings, we reserve the right to reverse any previously made refunds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47e726d elementor-widget elementor-widget-heading\" data-id=\"47e726d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">21. Your Liability for Unauthorised Payment Transactions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0378bf0 elementor-widget elementor-widget-text-editor\" data-id=\"0378bf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>21.1. If you fail to keep your personal security features, such as any PIN or password, safe and this results in loss, theft, or misappropriation of your Security Instruments, your liability for any unauthorized payment transactions will be limited to $50 CAD\u00a0 per each instance of loss, theft or misappropriation (not per payment transaction). You will not be liable for any losses:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>arising after you have notified us that the Security Instrument or your access details to any Security Instrument have been compromised, in accordance with Clause 24;<\/li><li>if we have failed to provide a means for you to notify as required in Clause 24 (subject to the force majeure provisions in Clause 28);<\/li><li>if we have failed to authenticate any of your payment transactions in accordance with our obligations under applicable Canadian payment transaction regulations; or<\/li><li>where the Security Instrument was used in connection with certain distance contracts, as defined under applicable Canadian consumer protection legislation, except where prohibited by law.<\/li><\/ol><p>21.2. Where any unauthorized payment transaction results from your fraudulent actions, or if you intentionally or through gross negligence fail to comply with the obligations to safeguard your Security Instruments in Clause 24, you will be liable for all resulting losses including losses incurred by Finseta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869cb40 elementor-widget elementor-widget-heading\" data-id=\"869cb40\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">22. Execution of Payment Orders \u2013 Time Limits and Value Dates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7284c1 elementor-widget elementor-widget-text-editor\" data-id=\"d7284c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>22.1. When you make a payment from your Electronic Money Account in Canadian dollars to a payee within Canada, we will execute the payment transaction on the same business day if the order is received before 12:00 PM. If received after 12:00 PM or on a non-business day, it will be executed on the following business day. We shall use reasonable efforts to ensure that the payment amount reaches the payee&#8217;s bank no later than the following business day.:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d1a3b elementor-widget elementor-widget-heading\" data-id=\"b3d1a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">23. Incorrect or Non-Execution of Payment Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8186020 elementor-widget elementor-widget-text-editor\" data-id=\"8186020\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>23.1. This Clause 23 is subject to the provisions in Clause 16, which detail the use and requirements of unique identifiers in processing payment orders.<\/p><p>23.2. We will be liable to you for any authorized payment order that is incorrectly executed or not executed, unless:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>for payments where you are the payor, the payee\u2019s payment service provider receives the amount on time.<\/li><li>the failure to execute or incorrect execution was due to force majeure, as described in Clause 28.<\/li><li><em>e<\/em>xecuting the payment order as instructed would have resulted in a breach of applicable law or regulations.<\/li><\/ol><div>\u00a0<\/div><p>23.3 If we are found liable for the incorrect or non-execution of a payment order under Clause 23.2, we will refund the amount of the Payment Transaction to you without undue delay. Additionally, we will compensate you for any related charges and interest you incur due to this error.<\/p><p>23.4. Where you request us to do so, we will make reasonable efforts to trace any incorrect payments made by us and attempt recovery on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32a98bd elementor-widget elementor-widget-heading\" data-id=\"32a98bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24. Security Instrument Details \u2013 Your Obligations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ccec9f elementor-widget elementor-widget-text-editor\" data-id=\"0ccec9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>24.1. You are required to take all reasonable precautions to prevent fraudulent or unauthorized use of payment services. Specifically, you and each of your authorized persons must:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>take all reasonable steps to ensure that the Online System is kept safe, including to:<br \/><ol style=\"list-style-type: lower-roman;\"><li><em>ensure that all Security Instruments (such as PINs or passwords) are kept confidential and not shared with anyone.<\/em><\/li><li>notify Finseta immediately using the contact details set out in Clause 25 if you suspect or become aware of any security breach, including knowledge of your Security Instruments by others or potential exposure to malware.<\/li><li>logoff and secure all devices used to access the Online System whenever it is left unattended;<\/li><li>ensure that that Security Instruments are not stored by the browser, cached, or otherwise recorded by the computer or other device used to gain access to the Online System;<\/li><li>use recognized anti-virus software on devices used to gain access to the Online System and keep such software up-to-date;<\/li><li>Secure and regularly monitor communication channels, such as email and mobile phones, used for receiving security alerts or resetting Security Instruments.<\/li><\/ol><\/li><li>take all reasonable steps to keep safe any drafts and other documentary payment methods you receive. This includes securely storing such documents and ensuring they are not accessible to unauthorized persons.;<\/li><li style=\"text-align: left;\">use the payment services in accordance with the terms and conditions set forth in these Terms and on Finseta\u2019s website. In the event of any conflict between these Terms and information on Finseta\u2019s website, these Terms shall prevail.<\/li><li>notify Finseta without undue delay upon becoming aware of the loss, theft, misappropriation or unauthorized use of any Security Instrument, or if you suspect any misappropriation of the Online System, with such notification complying with the procedures outlined in Clause 25;<\/li><li style=\"text-align: left;\">notify Finseta without undue delay if you become aware of any other unauthorized use of the payment service, with such notification complying with the procedures outlined in Clause 25;<\/li><li style=\"text-align: left;\"><em>ensure that the e-mail account and any other communication channels used for interacting with Finseta are secure, especially if they are used to reset Security Instruments, or receive sensitive payment information. This includes using strong passwords, enabling two-factor authentication, and regularly updating security settings.<\/em><\/li><\/ol><div><i>\u00a0<\/i><\/div><p>24.2. Finseta reserves the right to temporarily stop or suspend any onward payment (in whole or in part) and\/or the Client\u2019s use of the payment services and the Online System,\u00a0 including all Security Instruments if it has reasonable grounds for doing so relating to:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>the security of the Online System, the payment service, or an onward payment; and\/or<\/li><li>the suspected unauthorized or fraudulent use of the Online System, the Security Instrument, or an onward payment.<\/li><\/ol><div>\u00a0<\/div><p>24.3. Unless it would compromise reasonable security measures or be unlawful, Finseta will inform the Client of any suspension of onward payments or payment services\u2014either before or immediately after such action. The reasons for the suspension will be provided promptly. Once the reasons for the suspension no longer exist, Finseta will resume the affected payment services or process the onward payments without unnecessary delay.<\/p><p>24.4. Finseta may restrict the Client&#8217;s ability to use third-party account information or payment initiation services if there are justified and evidenced concerns about unauthorized or fraudulent access to the Client\u2019s electronic money information. Unless such notification would compromise security or contravene legal regulations, Finseta will notify the Client as soon as practicable using an appropriate communication method.<\/p><p>24.5. In the event of suspected or actual security threats or fraud, Finseta shall contact the Client either:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>via email to the email account it holds on record as belonging to the Client; and\/or<\/li><li>via the Online System if the Client has registered for same.<\/li><\/ol><div>\u00a0<\/div><p>24.6. If the Client believes that a Payment Instruction has been given, or an onward payment made, in error and\/or was unauthorized by it, the Client must notify Finseta as soon as possible via the helpline or e-mail address listed in Clause 25. Failure to notify Finseta immediately on becoming aware of within the relevant timescale set out under these terms could result in the Client losing its entitlement to have the matter corrected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c98637 elementor-widget elementor-widget-spacer\" data-id=\"2c98637\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea0918 elementor-widget elementor-widget-heading\" data-id=\"8ea0918\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Four: General Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bb0bf5 elementor-widget elementor-widget-spacer\" data-id=\"5bb0bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d051d86 elementor-widget elementor-widget-heading\" data-id=\"d051d86\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">25. Instructions and Communications (security verification of emails, security check on phone instructions)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ff2bd elementor-widget elementor-widget-text-editor\" data-id=\"99ff2bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>25.1.\u00a0You may provide instructions (including Electronic Money Orders, FX Orders, and Payment Instructions) and other communications to Finseta through:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>telephone, after undergoing our standard security verification process;<\/li><li>email, using encryption to communicate with the designated account manager; or,<\/li><li>the secure Online System in accordance with Clause 36.<\/li><\/ol><div>\u00a0<\/div><p>Notwithstanding anything to the foregoing, for instructions that are required to be &#8220;in writing,&#8221; they must be provided either by secure email or via the Online System, where available.<\/p><p>25.2. You may authorize another named person to give Electronic Money Orders, FX Orders, and\/or Payment Instructions to Finseta on your behalf by providing written instructions to Finseta in accordance with Clause 25.<\/p><p>25.3. Finseta is entitled (though not obliged) to act upon instructions that reasonably appear to originate from you or any authorized person. In particular, an Electronic Money Order received from an email address or telephone number, set out by you in our account opening form or otherwise used by you or an authorized person to communicate with Finseta, shall be considered sufficient to authenticate an Electronic Money Order as originating from you and will be deemed authorized under these Terms. Furthermore, Finseta is entitled to act upon orders and instructions received through any communication channels previously used by you or an Authorized Person.<\/p><p>\u00a0<\/p><p>25.4. Finseta may contact you or your authorized person by telephone or by email using contact details provided by you in the account opening form or, where made available to you, by the Online System. It shall be your responsibility to inform Finseta of any changes to your or your authorized person\u2019s contact details.<\/p><p>25.5. All communications between you and Finseta (including information and notifications that Finseta is required to provide to the Client in relation to the Payment Services) shall be in English.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eefb02 elementor-widget elementor-widget-heading\" data-id=\"0eefb02\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">26. Safeguarding of Client Funds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2433305 elementor-widget elementor-widget-text-editor\" data-id=\"2433305\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>26.1. Funds received for the purpose of issuing Electronic money will be held in one or more Segregated Bank Accounts.<\/p><p>26.2. When Finseta receives funds directly from the Client, or redeems the Client\u2019s Electronic Money, these funds will be held in a dedicated transaction account until used under an FX Contract or to fulfill a security payment or margin call. This account will be managed separately from both Finseta\u2019s operational and Segregated Bank Accounts to ensure transparency and integrity in handling client funds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a14b6b elementor-widget elementor-widget-heading\" data-id=\"8a14b6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">27. Interest<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba47e2b elementor-widget elementor-widget-text-editor\" data-id=\"ba47e2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>27.1. If the Client fails to make a required payment under these Terms, interest will be charged at a rate of five percent per annum above the Bank of Canada&#8217;s overnight rate. Interest will accrue daily from the due date until paid in full and will be compounded monthly, but not exceeding the maximum rate permitted under Canadian law.<\/p><p>27.2. Finseta may accrue and apply any interest earned on sums held in the Segregated Bank Accounts and transaction accounts for operational purposes, in accordance with the terms disclosed to the Client and consistent with Canadian financial regulations, ensuring that all practices are within the legal maximums allowed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ae1f74 elementor-widget elementor-widget-heading\" data-id=\"9ae1f74\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">28. Force Majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea5154 elementor-widget elementor-widget-text-editor\" data-id=\"7ea5154\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>28.1. Finseta shall not be deemed to be in breach of these Terms nor liable for any failure or delay in performance of its obligations herein, attributable to any of the following:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>natural disasters such as floods, earthquakes, hurricanes, or other severe weather conditions;<\/li><li>disruptions or failures of information technology systems, cybersecurity breaches, loss of data due to malware attacks, or unforeseen outages of critical infrastructure;<\/li><li>financial market disruptions, monetary crises, the imposition of new economic sanctions, sudden regulatory changes affecting foreign exchange operations, or banking lockdowns;<\/li><li>wars, acts of terrorism, political unrest, significant legislative changes affecting financial services, unexpected regulatory or compliance requirements, or government-imposed restrictions on financial transactions;<\/li><li>events such as widespread health emergencies that impact staffing, critical operations, or the economy at large;<\/li><li><em>compliance with national, provincial, or international law or regulations, including but not limited to, anti-money laundering legislation, that prevents or delays Finseta from fulfilling its obligations under these Terms.<\/em><\/li><\/ol><p style=\"padding-left: 40px;\">(collectively a \u201c<strong>Force Majeure Event<\/strong>\u201d).<\/p><p>28.2. Finseta shall notify you of the occurrence of a Force Majeure Event as soon as is reasonably practicable following such occurrence.<\/p><p>28.3. Should a Force Majeure Event persist for fourteen (14) consecutive days, Finseta may, at its discretion, opt to suspend or modify the affected services or obligations. If the event continues for twenty-eight (28) consecutive days, Finseta is entitled to terminate the affected contracts. Upon such termination, Finseta will refund any payments made under those contracts for services not rendered or obligations unmet due to the force majeure event. Clients are not entitled to any further compensation, and this refund will constitute full settlement of any claims related to the affected services or obligations during the force majeure period.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21ea325 elementor-widget elementor-widget-heading\" data-id=\"21ea325\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">29. Changes to These Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d5d2b elementor-widget elementor-widget-text-editor\" data-id=\"70d5d2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>29.1.\u00a0Finseta may amend these Terms insofar as they relate to Foreign Exchange Services by providing written notice in accordance with Clause 25. Any amendments will take effect from the date specified by Finseta and will not retrospectively affect rights or obligations that have already arisen.<\/p><p>29.2. Subject to Clause 29.3, Finseta may amend these Terms insofar as they relate to Payment Services by giving at least two months\u2019 notice in writing to the Client during which the Client may terminate their agreement without charge if they do not accept the changes. Amendments will take effect only after this period and will not be applied retrospectively.<\/p><p>29.3. Finseta does not need to provide any notice to you for changes to these Terms related to Payment Services when:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>the changes are more favourable to you. Such beneficial changes may include reductions in fees, improvements in service terms, increased security measures; or,<\/li><li>there is a change to the standard interest rate as set forth in Clause 27.1. These changes can be applied immediately without prior notice.\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8780c6a elementor-widget elementor-widget-heading\" data-id=\"8780c6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">30. Termination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a940022 elementor-widget elementor-widget-text-editor\" data-id=\"a940022\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>30.1.\u00a0Termination for Convenience. The Client shall be entitled to terminate these Terms forthwith by providing written notice to Finseta subject to Clause 30.4. Finseta shall be entitled to terminate these Terms by giving the Client two months\u2019 written notice.<\/p><p>30.2. Termination for Cause. Finseta may immediately suspend services and\/or terminate these Terms at any time without prior notice under the following conditions:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>receipt of a formal warning from financial regulators or law enforcement indicating misconduct by the Client;<\/li><li>direct orders or requests from any governmental, regulatory, or judicial authority to suspend or terminate the services provided to the Client;<\/li><li>requests from our banking partners due to compliance issues identified with the Clients;<\/li><li>evidence or strong suspicion of the Client engaging in illegal activities such as fraud, money laundering, or financing of terrorism; or<\/li><li>situations where continuing the relationship with the Client would likely cause Finseta to breach its internal risk policies or legal obligations.<\/li><\/ol><div>\u00a0<\/div><p>30.3. Upon termination or expiry of these Terms, neither party shall have any further obligation to the other. Notwithstanding the foregoing, all obligations up to the point of termination will remain in effect, including the settlement of any outstanding foreign currency transactions. Each party will fulfill any remaining contractual obligations accrued prior to termination<\/p><p>30.4. For the avoidance of doubt, the termination of these Terms by the Client pursuant to Clause 30.1 or Clause 30.2 shall not affect any FX Contract or transactions initiated prior to the termination date. All such contracts will be honoured to their completion, and any converted currency transfers to a payee post-termination will be governed by the terms agreed upon by Finweta and the Client at the time of transaction initiation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14a7049 elementor-widget elementor-widget-heading\" data-id=\"14a7049\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">31. Disputes and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01b4c3a elementor-widget elementor-widget-text-editor\" data-id=\"01b4c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>31.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">If you are dissatisfied with any aspect of the services provided by Finseta, you are encouraged to inform us. Please submit your complaint in writing directly to our Compliance Department via email, postal mail, or through the Online System, as detailed in Clause 25. Finseta commits to reviewing each complaint carefully and will endeavour to respond within fourteen business days.<\/span><\/p><p>31.2. Should a complaint relate to the provision of payment services or the issuance or redemption of Electronic Money and you are not satisfied with Finseta\u2019s resolution, you may be entitled to refer the matter to a relevant Canadian dispute resolution service.<\/p><p>For disputes seeking a resolution such as compensation or specific corrections, you may contact the Ombudsman for Banking Services and Investments (\u201cOBSI\u201d), which offers an out-of-court mechanism to resolve such disputes. Information on how to contact OBSI and the process for filing a complaint can be found on their official website: <a href=\"https:\/\/www.obsi.ca\/en\/index.aspx\">https:\/\/www.obsi.ca\/en\/index.aspx<\/a><\/p><p>If your complaint involves concerns about regulatory compliance or you believe there has been a violation of your consumer rights under Canadian financial regulations, the Financial Consumer Agency of Canada (FCAC) may be contacted. The FCAC provides guidance on consumer rights and obligations and oversees the compliance of financial institutions with federal consumer protection laws. More information about how to report a concern to the FCAC can be found on their website: <a href=\"https:\/\/www.canada.ca\/en\/financial-consumer-agency.html\" rel=\"nofollow\">https:\/\/www.canada.ca\/en\/financial-consumer-agency.html<\/a><\/p><p>31.3. If a dispute arises concerning the existence or terms of any FX Contract (a \u201cDisputed FX Contract\u201d), Finseta reserves the right to take reasonable actions deemed appropriate, including closing out or suspending the performance of the Disputed FX Contract, pending resolution of the dispute. While Finseta will make every effort to notify you of any such actions taken as soon as practically possible, failure to notify will not affect the validity of our actions. We encourage you to engage with us directly to resolve such disputes, with mediation as a potential first step before escalation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aad094d elementor-widget elementor-widget-heading\" data-id=\"aad094d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">32. Client\u2019s Representations and Undertakings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0b4c06 elementor-widget elementor-widget-text-editor\" data-id=\"b0b4c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>32.1. You represent to Finseta that:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>you are acting as principal for your own account at all relevant times including the acceptance of these Terms, making of each Electronic Money Order, FX Order, and Payment Instruction, the entering into and carrying out of each Electronic Money Contract and FX Contract, and each onward payment.<\/li><li>you possess all necessary legal rights and authority to enter into and perform under these Terms and each transaction contemplated herein, having taken all necessary corporate or personal actions to lawfully authorize such activity.;<\/li><li>for entities, the person(s) entering into these Terms and executing the related documents including the account opening form on its behalf, has been duly authorized to do so;<\/li><li>these Terms are legally binding upon the Client and enforceable against the Client (subject to applicable bankruptcy, reorganization, insolvency, moratorium, or similar laws affecting creditors\u2019 rights generally and applicable principles of equity);<\/li><li>all funds paid to Finseta by you under these Terms are your property free of any lien, claim, or encumbrance.<\/li><li>all information supplied to Finseta by you is current, complete, and accurate;<\/li><li><em>our transactions under each FX Contract are for legitimate purposes and not for speculative or investment reasons;<\/em><\/li><li>you will take physical delivery of the currency purchased under each FX Contract.<\/li><\/ol><div>\u00a0<\/div><p>32.2. You will promptly provide to Finseta:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>any required information about your financial status, business activities, or identity that FIN may reasonably request to fulfill its regulatory and anti-money laundering obligations; and<\/li><li>immediate written updates regarding changes to your contact information, including phone numbers and email, and postal addresses.<\/li><\/ol><div>\u00a0<\/div><p>32.3. For the avoidance of doubt, you will notify Finseta immediately if any events that could affect the execution of obligations under these Terms, as detailed in Clause 14.1, become likely to occur or have occurred.<\/p><p>32.4. You undertake to fulfill all obligations under these Terms, each FX Contract, and each Payment Instruction promptly and within the time frames set forth in these Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410291c elementor-widget elementor-widget-heading\" data-id=\"410291c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">33. Recording Telephone Conversations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21f9b24 elementor-widget elementor-widget-text-editor\" data-id=\"21f9b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>33.1.\u00a0Finseta may record telephone conversations with you, including recording any oral instructions provided by telephone. All recordings will be conducted in compliance with Finseta\u2019s Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (\u201cPIPEDA\u201d). Both parties consent to:<\/p><ol style=\"list-style-type: lower-alpha;\"><li>the electronic recording of all telephone conversations between the parties, with or without a tone to indicate recording is in progress. This is done to ensure the accuracy of records and accountability in transactions; and,<\/li><li>the use of such recordings by either party as evidence in any legal proceedings, disputes, or anticipated disputes between the parties or concerning interactions between the parties.<\/li><\/ol><div>\u00a0<\/div><p>33.2. Finseta may retain any recordings or transcripts for a period consistent with legal and regulatory requirements, after which they may be securely destroyed in accordance with Finseta\u2019s established data retention policies, as described in its Privacy Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1db717 elementor-widget elementor-widget-heading\" data-id=\"b1db717\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">34. General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b92758 elementor-widget elementor-widget-text-editor\" data-id=\"8b92758\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>34.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">These Terms, the account opening form, and the online user guide (defined in Clause 36 constitute the entire agreement and understanding between the parties regarding their subject matter. They supersede all previous communications, both oral and written. In case of any inconsistency, discrepancy, or ambiguity, the order of precedence shall be (1) these Terms, (2) the account opening form, and (3) the online user guide, unless otherwise stated in Clause 36.<\/span><\/p><p><i>34.2. <\/i>If at any time any provision of these Terms or any contract is or becomes illegal, invalid or unenforceable under the laws of any jurisdiction,\u00a0 this will not affect the legality, validity, or enforceability of any other provision under any jurisdiction.<\/p><p>34.3. Where the Client consists of more than one person as named in the account opening form, each person will be jointly and severally liable for all obligations under these Terms. Any references to &#8216;You&#8217; or \u2018Client\u2019 would include all such persons, jointly and severally.<\/p><p>34.4. You must make all payments under these Terms in full without any deduction, setoff, counterclaim or withholding of any kind.<\/p><p>34.5. A failure or delay by any party in exercising any right, power or privilege under these Terms does not operate as a waiver thereof. The rights herein are cumulative and do not exclude any other rights provided by law.<\/p><p>34.6. You acknowledge and agree that Finseta is permitted to carry out electronic database searches and consult credit reference agencies in order to verify your identity and credit standing, as well as those of any shareholder or officer, or authorized person.. Records of such searches may be kept in accordance with applicable privacy and data protection laws and Finseta\u2019s Privacy Policy.<\/p><p>34.7. These Terms are intended solely for the benefit of the parties to them and their permitted assigns. No other person shall have any rights to enforce any of its provisions.<\/p><p>34.8. We reserve the right to assign, transfer, or delegate any of our rights or obligations under these Terms at our sole discretion. Client may not assign, transfer, or delegate any of its rights or obligations under these Terms without the prior written consent of Finseta. Any attempt by Client to assign, transfer, or delegate without such consent will be null and void.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00595e1 elementor-widget elementor-widget-heading\" data-id=\"00595e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">35. Data Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca3690f elementor-widget elementor-widget-text-editor\" data-id=\"ca3690f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>35.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">Finseta respects your privacy and is committed to protecting your personal information. All personal information collected, used, stored, disclosed or processed by Finseta as part of our services is governed by our Privacy Policy, which outlines our practices and your rights regarding your personal information. We encourage you to review our Privacy Policy, which is available on our website, to understand how we handle your personal information and the measures we take to protect it. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy and agree to its terms. If you do not agree to our Privacy Policy, you must not use our services.<\/span><\/p><p><script src=\"chrome-extension:\/\/bmdblncegkenkacieihfhpjfppoconhi\/scripts\/in-page-script.js\" type=\"text\/javascript\"><\/script><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3bf844 elementor-widget elementor-widget-heading\" data-id=\"d3bf844\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">36. Use of the Online System (where applicable)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94e3784 elementor-widget elementor-widget-text-editor\" data-id=\"94e3784\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>36.1. You may be required to complete a user set-up form providing details of any authorized person permitted to use any Online System provided by Finseta.. You must agree to any system restrictions and limits before being granted access. Your access to and use of the Online System will be governed by the terms and conditions outlined in the online user guide provided by Finseta, which forms an integral part of these Terms. In the event of any inconsistencies specifically between the provisions of Clause 36 and the online user guide concerning the use of the Online System, the provisions of the online user guide will prevail. For all other inconsistencies, the order of precedence described in Clause 34.1 will apply. Any terms not defined in Clause 36 will have the meanings assigned to them in the online user guide.<\/p>\n<p>36.2. You agree to use the Online System only in accordance with the provisions of the online user guide and to maintain any minimum operating and browser specifications as required by Finseta from time to time.<\/p>\n<p>36.3. You are solely responsible for securing all Security INstruments including but not limited to passwords associated with the Online System. You must notify Finseta immediately if any password is lost, stolen, compromised, or suspected of being compromised.<\/p>\n<p>36.4. In the event of any interruptions in the Online System that prevent you from accessing the Online System, you should immediately contact Finseta by telephone to place FX Orders and provide Payment Instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e63597c elementor-widget elementor-widget-heading\" data-id=\"e63597c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">37. Applicable Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1218ce6 elementor-widget elementor-widget-text-editor\" data-id=\"1218ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>37.1. These Terms will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule (whether of the laws of the Province of Ontario or any other jurisdiction) and notwithstanding your domicile, residence, or physical location.<\/p><p>Any action or proceeding arising out of or relating to our services or these Terms Will be instituted in the courts of the Province of Ontario and\/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.<\/p><p>37.2. These Terms &amp; Conditions shall be applicable in English language only. Any translations are solely provided for guidance. Only the English equivalent shall be enforceable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfd4117 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfd4117\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6b4720\" data-id=\"d6b4720\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3435f5 elementor-widget elementor-widget-heading\" data-id=\"c3435f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Section 2: Terms &amp; Conditions - UK<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f3de68 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f3de68\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25bc108\" data-id=\"25bc108\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4bae33 elementor-widget elementor-widget-text-editor\" data-id=\"f4bae33\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This document was last updated on 04th October 2024.<br \/>These terms and conditions of business explain your responsibilities to us and our responsibilities to you, how and when our contract with you can be terminated and the extent of our liability to you.<\/p>\n<p>We therefore ask you please to read these terms and conditions carefully, as they will be incorporated into the contract which is formed between us where you instruct us to perform, and we agree to perform, for you any of our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d6af84 elementor-widget elementor-widget-heading\" data-id=\"9d6af84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7556400 elementor-widget elementor-widget-text-editor\" data-id=\"7556400\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>1.1. These Terms are between (the \u2018Client\u2019, \u2018you\u2019 or \u2018your\u2019) and Finseta Payment Solutions Ltd (\u2018Finseta, \u2018we\u2019, \u2018us\u2019 or \u2018our\u2019). Finseta is a company incorporated in Northern Ireland with company number NI602461 and whose registered office is at 1 Elmfield Avenue, Warrenpoint, Newry, Co. Down, BT34 3HQ, United Kingdom. Finseta is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (Firm Reference Number: 941406). Finseta is a trading name of Finseta Payment Solutions Ltd a wholly owned subsidiary of Finseta PLC.<\/p><p>1.2. You wish to enter into a contract with Finseta for the purchase and redemption of Electronic Money, the purchase, sale and delivery of currency and for payments. You agree with Finseta that all transactions shall be carried out on the terms and conditions set out below (the \u2018Terms\u2019). The Terms shall come into force as soon as you accept the Terms online and shall continue until terminated in accordance with Clause 29 (Changes to these Terms) and\/or Clause 30 (Termination).<\/p><p>1.3. These terms contain four parts:<\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">a) Part 1: <\/span><span style=\"background-color: transparent; color: var( --e-global-color-text );\">Electronic Money Services (this Part applies to the provision by us of Electronic Money Services);<\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">b) Part 2: <\/span><span style=\"background-color: transparent; color: var( --e-global-color-text );\">Foreign Exchange Services (this Part applies to the provision of our unregulated forwards and spot contract business);<\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">c) Part 3: <\/span><span style=\"background-color: transparent; color: var( --e-global-color-text );\">Payment Services (this Part applies to the provision by us of Payment Services);<\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">d)\u00a0<\/span><span style=\"background-color: transparent; color: var( --e-global-color-text );\">Part 4: <\/span><span style=\"background-color: transparent; color: var( --e-global-color-text );\">General Provisions (this Part applies to all services offered by us to you)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148355f elementor-widget elementor-widget-heading\" data-id=\"148355f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part One: Terms applying to Electronic Money Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc34cdb elementor-widget elementor-widget-heading\" data-id=\"bc34cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Electronic Money Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b61690 elementor-widget elementor-widget-text-editor\" data-id=\"2b61690\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>2.1. Finseta may in its absolute discretion provide, or continue to provide, Electronic Money Services to you. Finseta may enter into transactions for the issuance and redemption of electronically stored monetary value as represented by a claim against Finseta (\u2018Electronic Money\u2019) with you (\u201cElectronic Money Contracts\u201d) in accordance with an instruction by you (such an instruction being an \u2018Electronic Money Order\u2019).<\/p><p>2.2. An Electronic Money Order and an Electronic Money Contract may consist of:<\/p><p>a) the Client sending Finseta money in exchange for Finseta issuing Electronic Money to the Client (\u201cTop-up\u201d); or<br \/>b) the Client redeeming Electronic Money contained in an Electronic Money Account (\u201cWithdrawal\u201d) and send the corresponding funds to the Client\u2019s Bank Account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cebe88b elementor-widget elementor-widget-heading\" data-id=\"cebe88b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Electronic Money Accounts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9668dae elementor-widget elementor-widget-text-editor\" data-id=\"9668dae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>3.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">When you have been issued Electronic Money by Finseta, it will be held in a virtual account (an \u2018Electronic Money Account\u2019) of the same currency as the funds which were sent to Finseta. You can hold Electronic Money Accounts in different currencies. The currencies of Electronic Money Accounts available will vary from time to time. You should contact Finseta if you would like an up to date list of the currencies which it can hold Electronic Money in.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">3.2. You can view the amount of Electronic Money you hold in each of your Electronic Money Accounts at any time by logging onto the Online System.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8708de elementor-widget elementor-widget-heading\" data-id=\"a8708de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Top-Up your Electronic Money Account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9782be elementor-widget elementor-widget-text-editor\" data-id=\"c9782be\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>4.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">If Finseta accepts the Electronic Order for a top-up, you shall pay Finseta the full amount by electronic transmission (or by such other means as agreed with Finseta in any particular case) in cleared funds into a bank account nominated by Finseta for this purpose (\u2018Segregated Bank Account\u2019). Upon our receipt of the amount, we will issue the corresponding value of Electronic Money to your Finseta Electronic Money Account.<\/span><\/p>\n<p>4.2. The details of the Segregate Bank Account, belonging to Finseta, to send the money to will be set out on the Online System. Please take care to enter the correct bank account details when performing the User Bank Transfer, to make sure the money reaches us. If we receive your money in a currency other than the currency you indicated to us when we provided you with the bank account details, then we will not be liable for any losses that you incur if our bank performs a currency conversion to change the money received into the currency of our bank account to which the money was sent.<\/p>\n<p>4.3. Finseta does not accept payments in physical cash (coins and banknotes) from any Client.<\/p>\n<p>4.4. We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of money you can receive through your Finseta Electronic Money Account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aae3ed9 elementor-widget elementor-widget-heading\" data-id=\"aae3ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Withdrawals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf26355 elementor-widget elementor-widget-text-editor\" data-id=\"cf26355\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>5.1. You can enter into a Withdrawal, when holding Electronic Money, by issuing a Payment Instruction to Finseta in accordance with Clause 22.1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391492b elementor-widget elementor-widget-heading\" data-id=\"391492b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Terms of Finseta holding Electronic Money<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-689a493 elementor-widget elementor-widget-text-editor\" data-id=\"689a493\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>6.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">When Finseta holds Electronic Money on your behalf is not the same as a Bank holding money in that:<\/span><\/p><p>a) Finseta cannot and will not use the funds to invest or lend to other persons or entities;<br \/>b) the Electronic Money will not accrue interest; and<br \/>c) the Electronic Money is not covered by the Financial Services Compensation Scheme<\/p><p>Finseta may hold the Client\u2019s Electronic Money indefinitely.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed59017 elementor-widget elementor-widget-heading\" data-id=\"ed59017\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Two: Terms applying to Foreign Exchange Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eda72ad elementor-widget elementor-widget-heading\" data-id=\"eda72ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Foreign Exchange Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7f279 elementor-widget elementor-widget-text-editor\" data-id=\"cf7f279\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>7.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">Finseta may in its absolute discretion provide, or continue to provide, Foreign Exchange Services to you. Finseta may enter into transactions for the sale, purchase and delivery of currency with you (\u201cFX Contracts\u201d) in accordance with an instruction by you (such instruction being an \u201cFX Order\u201d). FX Contracts may include spot contracts, fixed forward contracts, open forward contracts, rolls and draws (as detailed on the Finseta website).<\/span><\/p><p>7.2. If Finseta accepts the FX Order, Finseta shall subsequently provide a Trade Confirmation to you confirming the details of the FX Order (the \u2018Trade Confirmation\u2019). The Trade Confirmation shall include details of:<br \/>a) the FX Order and the exchange rate applying;<\/p><p><span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">b) the date for delivery of, or payment for the currency (the \u2018Settlement Date\u2019 or \u2018Value Date\u2019);<\/span><\/p><p>c) Finseta\u2019s charges in relation to the FX Contract;<\/p><p>d) Finseta\u2019s charges in relation to the Payment Service;<\/p><p>e) in the case of an FX Contract which is not a spot contract, any Initial Margin or Margin Call required to be made by the Client as determined in Finseta\u2019s absolute discretion.<\/p><p>7.3. Upon receipt by the Client of the Trade Confirmation, you should check the Trade Confirmation for any omissions and\/ or errors. In the event of any omission and\/ or error, you must provide immediate notice in writing to Finseta in accordance with Clause 25 setting out full details of the omission and\/or error. Subject to Clause 7.4, notwithstanding any omission and\/ or error in the Trade Confirmation, the FX Contract relating to the FX Order detailed in the Trade Confirmation will be binding on the Client and Finseta, and Finseta\u2019s and the Client\u2019s rights under these Terms in respect of the FX Contract shall apply with full effect.<\/p><p>7.4. Finseta will not be bound by any FX Contract where it is reasonably determined by Finseta that there is a Manifest Error in the purchase or sale price quoted in the Trade Confirmation. In these Terms, a \u201cManifest Error\u201d refers to a manifest or obvious misquote of the purchase or sale price quoted to you, including a misquote based on a published price source on which Finseta has relied in connection with the FX Contract, having regard to the market conditions at the time the FX Order was received.<\/p><p>7.5. Once Finseta has transmitted a Trade Confirmation confirming an FX Order in writing, you may only amend or cancel the Trade Confirmation if Finseta expressly agrees. If Finseta is obliged to cancel or terminate the Trade, then Finseta may be obliged to enter into a matching trade. In these circumstances it is possible that Finseta will incur a loss, damage or expense and if it does so then you will be charged for any such loss on the Trade. Finseta also reserves the right to make an additional administration charge in the event of such matching Trade being deemed necessary.<\/p><p>7.6. Finseta may at its absolute discretion refuse any FX Order or instructions given by you without giving any reason or being liable for any loss you suffer as a result of such refusal.<\/p><p>7.7. Finseta may require further confirmation or information from you or an Authorised Person of any FX Order or instruction if (including, but not limited to):<br \/>a) Finseta considers that such confirmation or information is desirable or that an FX Order or instruction is ambiguous;<br \/>b) Finseta has not satisfied itself that the person giving the FX Order is the Client or an Authorised Person; or<br \/>c) the instruction is to close your account or to remit the Client\u2019s funds to a third party.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e28d0d elementor-widget elementor-widget-heading\" data-id=\"4e28d0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Commercial Purposes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f82812f elementor-widget elementor-widget-text-editor\" data-id=\"f82812f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>8.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">Finseta\u2019s Foreign Exchange Services shall be limited to providing facilities for the sale, purchase and physical delivery of foreign currencies for use in connection with a trade or business or for other commercial (but not, for the avoidance of doubt, investment) purposes only.<\/span><\/p><p>8.2. You hereby warrant that you are not acting for any third party; and that the transactions are for commercial purposes (in the case of businesses) and private purposes (in the case of individual clients) and, as such, do not amount to futures contracts under article 84 of the Financial Services &amp; Markets Act 2000 (Regulated Activities) Order 2001.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5377d elementor-widget elementor-widget-heading\" data-id=\"5a5377d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Non-Advice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-154a516 elementor-widget elementor-widget-text-editor\" data-id=\"154a516\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>9.1.\u00a0Finseta may from time to time provide you with information concerning the foreign exchange markets but will not at any time offer advice to you on taxation, investment products or markets or the merits or otherwise of any currency transaction. You accept that any such information does not constitute advice and does not form part of the Services and agrees that it shall rely purely on its own judgement when entering into any Contract.<\/p><p>9.2. In providing the information referred to in Clause 9.1 above, Finseta makes no warranty or representation as to its accuracy, and hereby excludes to the fullest extent possible any and all losses suffered by you in relying on such information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f28f7 elementor-widget elementor-widget-heading\" data-id=\"f5f28f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Funding your FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb998a1 elementor-widget elementor-widget-text-editor\" data-id=\"eb998a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>10.1. Where Finseta and the Client enter into an FX Contract, the Client must make sure that it holds enough Electronic Money, in the currency specified in the Trade Confirmation (or by such other means as agreed with Finseta in any particular case) in cleared funds into a bank account nominated by Finseta for this purpose.<\/p><p>10.2. Failure by the Client to settle the correct amount and currency of Electronic Money shall relieve Finseta of any obligation to redeem the Electronic Money to make a corresponding payment under the relevant FX Contract.<\/p><p>10.3. The details of the Bank Account, belonging to Finseta, to which money is to be sent is set-out on the Online System. Please take care to enter the correct bank account details when performing the User Bank Transfer, to make sure the money reaches us. If we receive your money in a currency other than the currency you indicated to us when we provided you with the bank account details, then we will not be liable for any losses that you incur if our bank performs a currency conversion to change the money received into the currency of our bank account to which the money was sent.<\/p><p>10.4. Finseta does not accept payments in physical cash (coins and banknotes), cheques or bank drafts from any Client. In addition, Finseta will not accept any other items of value for settlement of deals, such as but not limited to: Gold, Bitcoins, Letter of credit and Promissory notes.<\/p><p>10.5.\u00a0We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the amount of money you can receive through your Finseta Account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04ba0a3 elementor-widget elementor-widget-heading\" data-id=\"04ba0a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11.  Redemption of Electronic Money to fulfil FX Contracts and Deductions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9853e0 elementor-widget elementor-widget-text-editor\" data-id=\"e9853e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>11.1. After you and Finseta have entered into an FX Contract and subject to Clause 11.2, Finseta shall redeem the Electronic Money and use the corresponding funds for payment of monies owing to Finseta under the FX Contract including, without limitation, any Initial Margin or Margin Call (as defined below).\u00a0<\/p><p>11.2. The Client accepts that, prior to undertaking an FX Contract, Finseta will deduct from the corresponding funds set out in Clause 11.1 those costs and charges which Finseta is entitled to pursuant to these Terms including any advance or instalment payments, transfer charges, trade profit and interest.\u00a0<\/p><p>11.3. The Client is solely responsible for ensuring that, following the deductions referred to in Clause 11.2 and the application of the exchange rate agreed in the Trade Confirmation, the amount of any Onward Payment will be sufficient to fulfil any obligations that Client has to the relevant Payee.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15184bf elementor-widget elementor-widget-heading\" data-id=\"15184bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Foreign Exchange Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-297c6fa elementor-widget elementor-widget-text-editor\" data-id=\"297c6fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>12.1. Finseta\u2019s charges in relation to Foreign Exchange Services will be as set out in the Trade Confirmation. The Client understands that because Finseta deals as principal the exchange rate it offers the Client will not be the same as the rate Finseta obtains itself.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d0c21 elementor-widget elementor-widget-heading\" data-id=\"36d0c21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Additional Conditions for Forwards FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9048bf1 elementor-widget elementor-widget-text-editor\" data-id=\"9048bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>13.1. This Clause 13 applies in respect of any forward FX Contract, meaning an FX Contract under which currency is bought and sold for delivery at a future time.<\/p><p>13.2.\u00a0Subject to any facility, Finseta will require an agreed an initial margin (\u201cMargin\u201d) from the Client for each order for a forward FX Contract and Finseta will be entitled to request from the Client immediate additional Margins in amounts notified by Finseta to the Client in the event of exchange rate fluctuations at any time prior to the Settlement Date (\u2018Margin Call\u2019). The Client agrees that it is the Client\u2019s responsibility to ensure that it is contactable and has provided sufficient contact details so that Finseta can contact the Client in the event of a Margin Call. If Finseta is unable to contact the Client by the end of the day in which a Margin Call occurs Finseta will be entitled to terminate the FX Contract in accordance with Clause 14.<br \/>Finseta may redeem Electronic Money held by the Client to pay for any Margin Call.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4bcc42 elementor-widget elementor-widget-heading\" data-id=\"b4bcc42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Default &amp; Refusal to Perform FX Contracts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd855df elementor-widget elementor-widget-text-editor\" data-id=\"dd855df\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>14.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">Finseta may refuse to perform or may close out all or any part of any FX Contract, without Finseta incurring any liability to the Client for losses that may be sustained as a result and without giving notice to the Client or receiving any instructions from it, upon or at any time after the happening of any of the following events:<\/span><\/p><p>a) Failure by the Client to settle the correct amount of Electronic Money in the correct currency at the stipulated time;<\/p><p>b) You are unable to make any payment when due under these Terms;<\/p><p>c) Any other material breach by the Client of any Contract;<\/p><p>d) The Client entering into any form of bankruptcy or insolvency procedure or is unable to pay its debts as they fall due;<\/p><p>e) If any of the representations made or information supplied by the Client are or become materially inaccurate or materially changed.<\/p><p>f) If it becomes or may become unlawful for Finseta to maintain or give effect to all or any of the obligations under these Terms or otherwise to carry on its business.<\/p><p>g) If Finseta or the Client is requested not to perform or to close out an FX Contract (or any part thereof) by any governmental or regulatory authority whether or not that request is legally binding.<\/p><p>h) Finseta considers it necessary to do so for its own protection including (without limitation) in the following circumstances: (i) protection from fraud or money laundering; (ii) protection from Client default;\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">(iii) protection from market failure; (iv) protection from adverse or volatile market conditions; and (v) protection from loss by Finseta.<\/span><\/p><p>14.2. If any event referred to in Clause 14.1 above takes place Finseta shall at its discretion be entitled to cancel any FX Contract then outstanding and charge the Client with all of the costs, expenses and losses (and interest at the rate referred to in Clause 27 on any such sums) that Finseta may incur (including any action it may take to cover or reduce its exposure) as a result of Finseta cancelling FX Contracts with the Client (including the actual or hypothetical costs of unwinding any hedging arrangements that relate to the FX Contracts). Any excess amount held by Finseta in respect of the FX Contracts shall be returned to the Client after deducting all other sums due to Finseta.<\/p><p>14.3. If for any reason an FX Contract is closed out or does not proceed to completion, Finseta will send to the Client any sum due to the Client or a notice setting out the sum due from the Client (as appropriate). The Client shall bear all the losses\/ expenses of Finseta whatsoever that may arise on account of such close out or cancellation, and Finseta shall have the right to use any monies of the Client held by it to offset such amounts as are owed by the Client to Finseta. For such purpose, Finseta shall be entitled to convert any currency held by it and such conversion shall be at the rate of exchange available to it. Any fee or charge which Finseta incurs as a result of such conversion shall be paid for by the Client.<\/p><p>14.4. If your method of payment, is dishonored, returned, not met on first presentation or stopped for whatever reason, Finseta shall levy an administrative charge. This administrative charge will become payable by the Client in addition to any other sums due under these Terms.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c759875 elementor-widget elementor-widget-heading\" data-id=\"c759875\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. Limitation of Liability and Indemnity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbf985c elementor-widget elementor-widget-text-editor\" data-id=\"fbf985c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>15.1.<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">\u00a0In addition to any limitation on liability under Clause 21 below which may apply to the Foreign Exchange Services, Finseta shall not be liable to the Client:<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">a) for any delay or failure to perform its obligations under these Terms relating to Foreign Exchange Services or any FX Contract by reason of any cause beyond the reasonable control of Finseta, but Finseta shall try to perform those obligations as soon as it reasonably can in any event;<\/span><\/p><p>b) for any loss resulting from the determination of Manifest Error by Finseta;<\/p><p>c) Finseta acting on a written, oral, telephone or electronic FX Order which reasonably appeared to Finseta to be from the Client or an Authorised Person; or<\/p><p>d) for any consequential or indirect loss (such as loss of profits, loss of contract or opportunity) the Client may incur as a result of Finseta failing to perform its duties under an FX Contract; or<\/p><p>e) for an amount greater than the maxima stated in Clauses 15.2 and 15.3<\/p><p>15.2. Without prejudice to Clause 15.1 above, Finseta shall not be responsible in any way for any delay in payment by it under these Terms relating to the Foreign Exchange Services which is caused by the Client or any other third party, including but not limited to bank delay, postal delay, payment network delay, the failure or delay of any fax or electronic transmission, or delay caused by accident, emergency or act of god. For the avoidance of doubt the Client accepts that the Client is solely responsible for ensuring that all payments which the Client is required to make under any FX Contract are made promptly and within the time limits specified by the particular FX Contract and these Terms.<\/p><p>15.3. The maximum aggregate liability of Finseta to a Client in respect of Foreign Exchange Services provided under these Terms, whether arising in contract, tort or otherwise, shall in no circumstances exceed an amount equal to the aggregate value of currency sold by Finseta to the Client under FX Contracts issued in\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">accordance with these Terms expressed in GBP Pounds Sterling as at the due date of settlement of each FX Contract less any amounts previously settled.<\/span><\/p><p>15.4. The Client will, on demand by Finseta, indemnify Finseta and keep it indemnified against all losses, claims, proceedings, expenses, damages and costs (including reasonable legal costs) of any nature incurred or suffered by Finseta in covering, reducing or eliminating its risk, howsoever arising out of or in connection with any breach by the Client of these Terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee0684 elementor-widget elementor-widget-heading\" data-id=\"1ee0684\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Three: Terms Applying to Payment Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a2f7e elementor-widget elementor-widget-heading\" data-id=\"13a2f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">16. Payment Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e418b elementor-widget elementor-widget-text-editor\" data-id=\"55e418b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>16.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">You or your Authorised Person may provide a Payment Instruction to Finseta in accordance with Clause 25. Such Payment Instruction must confirm the details of the proposed Payee including its full name, account details for payment and any unique identifier confirmed to the Client by the Payee.<\/span><\/p><p>16.2. We are under no obligation to check the accuracy of the Unique Identifier given to us by you. If the Unique Identifier provided by you is incorrect, Finseta shall not be liable for the non-execution or incorrect execution of the Payment Order under Clause 23. We shall, however, make reasonable efforts to recover the funds involved in the payment transaction, for which we may charge you a fee.<\/p><p>16.3. The Payment Instruction shall be deemed to be received at the time at which it is received except that:<br \/>a) where the Payment Instruction would otherwise be deemed to be received on a day which is not a Business Day or is received after 12.00 pm, London time (the \u2018Cut-Off Time\u2019) on a Business Day, Finseta has the right to treat the Client\u2019s Payment Instruction as having been received on the next Business Day.<\/p><p>16.4. Following receipt of a Payment Instruction, Finseta may:<br \/>a) refuse that Payment Instruction and if it does so, Finseta shall (unless it would be unlawful for Finseta to do so) notify the Client of that refusal, the reasons for that refusal (if possible), and the procedure for rectifying any factual errors that lead to that refusal. Such notification shall be given to the Client as soon as practicable following the refusal and Finseta may charge the Client for such notification where the refusal is reasonably justified. A Payment Instruction which is refused by Finseta shall be deemed not to have been received for the purposes of Clause 16.3; and\/or<\/p><p>b) request further confirmation or information from the Client or Authorised Person of any Payment Instruction, including if Finseta considers that such confirmation or information is desirable or that a Payment Instruction is ambiguous.<\/p><p>16.5. The Client does not have any right under the Financial Services (Distance Marketing) Regulations 2004 to cancel any Payment Instruction once given.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12367ca elementor-widget elementor-widget-heading\" data-id=\"12367ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">17. Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48f0c41 elementor-widget elementor-widget-text-editor\" data-id=\"48f0c41\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>17.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">The following charges may be incurred by you (payable in advance) for the following administrative tasks and\/or transfer of funds:<\/span><\/p><p>a) Roll Forward &#8211; \u00a310 per roll. This is payable when you request to extend the settlement date of a forward contract.<br \/>b) Payment recall &#8211; \u00a310 per recall. This is payable when you request to recall a payment.<br \/>c) Additional International Payment &#8211; \u00a310 per payment which is payable when an FX Contract involves more than one payment.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96dc4f9 elementor-widget elementor-widget-heading\" data-id=\"96dc4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">18. The Corporate Opt Out<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-111a199 elementor-widget elementor-widget-text-editor\" data-id=\"111a199\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>18.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">Clause 18.2 applies to you only if you are not:<\/span><\/p><p>a) a consumer (a person acting for purposes other than a trade, business or profession);<\/p><p>b) a micro-enterprise (as defined in Article 1, and 2(1) and (3) of the Annex to Recommendation 2003\/361\/EC (in summary, a micro-enterprise is a business which has fewer than 10 employees or a turnover not exceeding EUR 2 million); or<\/p><p>c) a charity with annual income of less than \u00a31 million.<\/p><p>18.2. You agree that the following provisions of the Payment Services Regulations 2017 (SI 2017\/752) (the \u201cPSRs\u201d) and any other provisions of any law in any other jurisdiction implementing the equivalent articles of the Recast Payment Services Directive (2015\/2366\/EC) (\u201cPSD 2\u201d) do not apply to this Agreement:<br \/>a) Part 6 (Regulations 40 \u2013 62 inclusive) PSRs ( Title III PSD 2) (requirements as to the provision of information); and<\/p><p>b) the following regulations of Part 7 (Rights and Obligations in relation to the provision of payment services) PSRs (Articles 62(1), 64(3), 72, 74, 76, 77, 80 and 89 PSD 2:<br \/>i. 66(1): charges (refusals, revocations, incorrect unique identifiers). We will instead charge you for the fulfilment of our obligations under these Terms;<\/p><p>ii. 67(3) and (4) &amp; 83: withdrawal of payer consent and revocation. Once given, you may not withdraw your consent to a Payment Transaction or revoke a Payment Transaction with us;<\/p><p>iii. 75: evidence of authentication and execution of transactions. The onus of proving that the payment transaction was either unauthorised or incorrectly executed in Clauses 20 and 21 of this Agreement lies instead with you rather than with us;<\/p><p>iv. 77: Payer\u2019s liability for unauthorised transactions. You, instead of us, are liable for all losses in respect of unauthorised Payment Transactions listed in Clause 21 of these Terms;<\/p><p>v. 91: non-execution or defective execution of transactions initiated by payer. We shall not be liable to you for the correct execution of a Payment Transaction and Clause 23 of these Terms shall not apply; and<\/p><p>vi. 94: liability of payment services provider for charges\/interest. We are not liable for charges and interest incurred as a result of the non-execution or defective execution of a Payment Transaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-763249e elementor-widget elementor-widget-heading\" data-id=\"763249e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">19. Consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-109df6e elementor-widget elementor-widget-text-editor\" data-id=\"109df6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>19.1. A Payment Transaction will be considered as authorised if you have given your consent to the execution of the Payment Transaction.<\/p><p>19.2. For individual transactions, \u201cconsent\u201d for these purposes means that consent given by you by either the online system, by email or by phone.<\/p><p><span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">19.3. Where no such consent has been given (or where consent has been withdrawn in accordance with these Terms), the Payment Transaction will be considered as unauthorised.<\/span><\/p><p>19.4. If a Payment Transaction is refused, we shall inform you immediately within the limits of applicable laws and where we are authorised to do so and, if appropriate, we shall explain why we refused to make the Payment Transaction and the procedure for correcting any factual errors that led to the refusal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4767ac4 elementor-widget elementor-widget-heading\" data-id=\"4767ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">20. Correcting Unauthorised or Incorrectly Executed Payment Transactions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b35aa1c elementor-widget elementor-widget-text-editor\" data-id=\"b35aa1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>20.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">If you realise that an unauthorised or incorrectly executed Payment Transaction has been carried out, you must notify us without undue delay and, in any event, within 13 months of the debit date. Such notification should be made in accordance with Clause 25 of these Terms. If you fail to notify us within the 13-month time period, you may not be entitled to have any errors corrected.<\/span><\/p><p>20.2. You shall bear all losses caused by unauthorised payment transactions if those losses result from a fraudulent act on your part or gross negligence in carrying out your obligations to use any telephone arrangements or passwords (\u201cSecurity Instrument\u201d) in accordance with the Terms governing their use and to inform us without delay as soon as you become aware of the loss or theft or of any unauthorised use thereof.<\/p><p>20.3. If, in accordance with Clause 20.1, you notify us of an unauthorised Payment Transaction we will (i.e. by the end of the next Business Day following your notification to us) refund the amount of the unauthorised Payment Transaction.<\/p><p>20.4. If, in accordance with Clause 20.1, you notify us of an incorrectly executed Payment Transaction we will investigate and as soon as practicable will refund the amount of the non-executed or defective Payment Transaction.<\/p><p>20.5. Where we consider that there is evidence to suggest you have acted fraudulently or have deliberately or grossly negligently failed to comply with your obligations in relation to the Security Instrument (set out in Clause 24 below), we reserve the right to investigate the claim before making any refund. If we decide to investigate the claim before making a refund, we will carry out our investigations as quickly as possible. Nothing in this Clause 20 affects our right to investigate the circumstances after a refund has been made. If we subsequently determine that a payment transaction was authorised (or you have deliberately or with gross negligence failed to comply with the obligations in relation to the Security Instrument in Clause 24), we reserve the right to reverse any refund previously made, on giving you reasonable notice of our intention to do so.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69b13d3 elementor-widget elementor-widget-heading\" data-id=\"69b13d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">21. Your Liability for Unauthorised Payment Transactions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b75eb4 elementor-widget elementor-widget-text-editor\" data-id=\"7b75eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>21.1. For lost and stolen Security Instruments or misappropriation where you have failed to keep any personal security feature, for example any PIN or password, safe, your liability for any unauthorised Payment Transactions will be capped at \u00a335 per each instance of loss, theft or misappropriation (not per Payment Transaction). You will not be liable for any losses:<\/p><p>a) arising after you have notified us that the Security Instrument or your access details to any Security Instrument have been lost, stolen or misappropriated (in accordance with Clause 24.<\/p><p>b) if we have not provided a means for you to make the notification to us referred to in Clause 24 (subject to the force majeure provisions in Clause 28);<\/p><p>c) if we have not authenticated any of your Payment Transactions in accordance with our obligations under regulation 100 of the PSRs; or<\/p><p>d) where the Security Instrument has been used in connection with certain distance contracts (other than excepted contracts), as defined in the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013.<\/p><p>21.2. Where any unauthorised Payment Transaction arises from you acting fraudulently, or you intentionally or with gross negligence fail to comply with the obligations in Clause 24 Security Instruments \u2013 Your Obligations, you will be liable for all losses (including our losses).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98ddf31 elementor-widget elementor-widget-heading\" data-id=\"98ddf31\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">22. Execution of Payment Orders \u2013 Time Limits and Value Dates<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ff084 elementor-widget elementor-widget-text-editor\" data-id=\"c6ff084\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>22.1. When you make a payment from your Account:<\/p><p>a) in Euros; or<\/p><p>b) in UK Sterling and both the payer and payee are based in the UK (a \u201cUK National Sterling Transaction\u201d); or<\/p><p>c) that involves one currency conversion between UK sterling and euros and that currency conversion is carried out in the UK (and where the Payment Transaction is being made to a payee in another EEA state, the amount transferred is denominated in euro), to a payee whose payment services provider (e.g. bank) is located in the EEA, we will execute the Payment Transaction on the same Business Day if received before 12.00pm, or on the following Business Day if received after 12:00pm or on a non- Business Day, and shall ensure that the payment amount will reach the payee\u2019s bank no later than the following Business Day.<\/p><p>d) The client must actively verify the bank details of all onward payment instructions ahead of making any payment to a beneficiary,<\/p><p>e) If Finseta has concerns that an onward payment may be fraudulent, it may hold that payment for up to 4 working days whilst it conducts an internal investigation to verify its legitimacy.<\/p><p>f) Finseta may, at its sole discretion, decline a payment request if it has reasonable grounds to suspect the payment may be fraudulent.<\/p><p>22.2. When you make a payment:<\/p><p>a) in a currency of an EEA state other than Euros; and<\/p><p>b) which is not a UK National Sterling Transaction, to a payee whose payment service provider (e.g. bank) is within the EEA we will execute the Payment Transaction on the same Business Day if received before 12:00pm, or on the following Business Day if received after 12:00pm or on a non-Business Day, and shall ensure that the amount of the Payment Transaction will reach the payee\u2019s bank no later than the fourth Business Day following the time we debit the payment amount from your Account.<\/p><p>22.3. For all other payments not covered by Clauses 22.1 and 22.2 above, we will execute the Payment Transaction as soon as we receive the Payment Order but you accept that the execution time for the payment transaction will depend on the regulations governing the functioning of the international payment systems and that we will not be required to comply with the deadlines set out in Clauses 22.1 and 22.2.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d303e71 elementor-widget elementor-widget-heading\" data-id=\"d303e71\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">23. Incorrect or Non-Execution of Payment Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a771ad6 elementor-widget elementor-widget-text-editor\" data-id=\"a771ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>23.1.\u00a0This Clause 23 is subject to the provisions in Clause 16 regarding Unique Identifiers.<\/p><p>23.2. Where an authorised Payment Order given to us by you or the payee is incorrectly or not executed, we will be liable to you unless we can show that:<\/p><p>a) where you are the payer, the payee\u2019s payment services provider received the amount of the payment transaction on time.<\/p><p>b) the non-execution or defective execution is the result of a force majeure event (Clause 28 of these Terms).<\/p><p>c) correct execution of the Payment Order would result in us breaking any provisions of applicable national or regulation.<\/p><p>23.3. Where we are liable for the incorrect or non-execution of the Payment Order under Clause 23.2 above, we will refund the amount of the Payment Transaction to you without undue delay. This liability will extend to charges and interest incurred by you.<\/p><p>23.4. Where you request us to do so, we will make reasonable efforts to trace and recover an incorrect payment made by us on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afcf65b elementor-widget elementor-widget-heading\" data-id=\"afcf65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24.  Security Instrument Details \u2013 Your Obligations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd4948 elementor-widget elementor-widget-text-editor\" data-id=\"4dd4948\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>24.1.\u00a0You must take all reasonable precautions to prevent fraudulent or unauthorised use of Payment Services. In particular, it is essential that you, among other security measures:<\/p><p>a) take all reasonable steps to ensure that the Online Resources are kept safe. This includes each Authorised Person and the Client:<\/p><p>i. not telling anyone their Personalised Security Credentials;<\/p><p>ii. notifying Finseta using the contact details set out in Clause 25 as soon as it suspects or knows that someone other than themselves knows their Personalised Security Credentials or can otherwise gain access to the Online Resources or if a virus is found on the computer or other device the Client or any Authorised Person uses to obtain access to the Online Resources;<\/p><p>iii. logging off the Online Resources every time the computer (or other device used to gain access to the Online Resources) is left by the Client or the relevant Authorised Person;<\/p><p>iv. always ensuring that Personalised Security Credentials are not stored by the browser or cached or otherwise recorded by the computer or other device used to gain access to the Online Resources;<\/p><p>v. having recognised anti-virus software out on the computer or other device you use to gain access to the Online Resources;<\/p><p>vi. ensuring that the e-mail account(s), phone number, mobile phone number, computer and other network used to communicate with Finseta are secure and only accessed by the relevant Client or Authorised Person as these may be used to reset the Personalised Security Credentials;<\/p><p>vii. regularly checking your emails so that you are aware if there are unauthorised changes to your account such as new or amended payee details or new Payment Instructions.<\/p><p>b) take all reasonable steps to keep safe its Drafts and other documentary payment methods it receives;<\/p><p>c) use the Payment Services provided by Finseta in accordance with the terms and conditions for their use as indicated in these Terms and on Finseta\u2019s website (and in the event of any conflict, these Terms shall prevail);<\/p><p>d) notify Finseta in accordance with Clause 25 without undue delay on becoming aware of the loss, theft, misappropriation or unauthorised use of any Personalised Security Credentials or the misappropriation of the Online Resources;<\/p><p>e) notify Finseta in accordance with Clause 25 without undue delay on becoming aware of any other unauthorised use of the Payment Service;<\/p><p>f) where Finseta communicates with and accepts written instructions from the Client\u2019s e-mail address the Client must ensure that its e-mail account is secure.<\/p><p>24.2. Finseta may stop or suspend any Onward Payment (in whole or in part) and\/or the Client\u2019s use of the Payment Services and the Online Resources including all Personalised Security Credentials if it has reasonable grounds for doing so relating to:<\/p><p>a) the security of the Online Resources, the Payment Service or an Onward Payment;<\/p><p>b) the suspected unauthorised or fraudulent use of the Online Resources, the Personalised Security Credentials or an Onward Payment; and\/or<\/p><p>24.3. Unless doing so would compromise reasonable security measures or be unlawful, before stopping or suspending any Onward Payment (in whole or in part) or the Client\u2019s use of the Payment Service (as appropriate) or immediately after doing so, Finseta must inform the Client and give its reasons for doing so. As soon as practicable after the reason for stopping or suspending any Onward Payment (in whole or in part) or the Client\u2019s use of the Payment Service (as appropriate) has ceased to exist, Finseta must allow the outstanding element of the Onward Payment or the resumption of the Client\u2019s use of the Payment Service (as appropriate).<\/p><p>24.4. Finseta may stop or suspend the ability of the Client to use an account information service provider or a payment initiation service provider if Finseta has reasonably justified and duly evidenced reasons for same relating to unauthorised or fraudulent access to the Client\u2019s Electronic Money information by that account information service provider or payment initiation service provider and\/or the risk of unauthorised or fraudulent initiation of an Onward Payment. If Finseta does deny access to an account information service provider or payment initiation service provider in accordance with this Clause 24.4, unless doing so would compromise security or is unlawful, Finseta shall notify the Client as soon as possible using one of the methods set out in this agreement.<\/p><p>24.5. Finseta shall contact the Client either:<\/p><p>a) via email to the email account it holds on record as belonging to the Client; and\/or<\/p><p>b) via one or both of the Online Resources if the Client has registered for same, in the event of suspected or actual fraud or security threats.<\/p><p>24.6. If the Client believes that a Payment Instruction has been given, or an Onward Payment made, in error and\/ or was unauthorised by it, the Client must notify Finseta as soon as possible via the helpline or e-mail address listed in Clause 25. Failure to notify Finseta immediately on becoming aware of within the relevant timescale set out under these terms could result in the Client losing its entitlement to have the matter corrected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-223d578 elementor-widget elementor-widget-heading\" data-id=\"223d578\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Four: General Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76a6ec3 elementor-widget elementor-widget-heading\" data-id=\"76a6ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">25. Instructions and Communications (security verification of emails, security check on phone instructions)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8323bba elementor-widget elementor-widget-text-editor\" data-id=\"8323bba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>25.1.\u00a0You may provide instructions (including Electronic Money Orders, FX Orders and Payment Instructions) and other communications to Finseta:<\/p><p>a) by telephone through Finseta;<\/p><p>b) by email to the designated account manager; or<\/p><p>c) using the online system provided by Finseta (the \u2018Online System\u2019) in accordance with Clause 36;<\/p><p>Unless a Clause provides otherwise, if instructions are required to be provided \u201cin writing\u201d, then you must provide such instructions either by email or, where made available to you, using the Online System.<\/p><p>25.2. You may authorise another named person (an \u2018Authorised Person\u2019) to give Electronic Money Orders \/ or FX Orders and\/or Payment Instructions to Finseta on behalf of you by providing written instructions to Finseta in accordance with Clause 25.<\/p><p>25.3. Finseta is entitled (but not obliged) to act upon instructions which are or reasonably appear to be from you or any Authorised Person. In particular, an Order received from an e-mail address or telephone number, set out by you in the Account Opening Form or otherwise used by you or an Authorised Person to communicate with Finseta, shall be sufficient to authenticate an Order as being from you and shall be deemed authorised by you pursuant to these Terms and the PS Regulations. In addition, Finseta shall be entitled to act upon Orders and instructions received from communication channels used by you or an Authorised Person to communicate with Finseta.<\/p><p>25.4. Finseta may contact you or your Authorised Person by telephone or by email at the contact details provided by you in the Account Opening Form or, where made available to you, by the Online System. It shall be your responsibility to inform Finseta of any changes to your or your Authorised Person\u2019s contact details.<\/p><p>25.5. All communications between you and Finseta (including information and notifications which Finseta is required to provide to the Client in relation to the Payment Services) shall be in English.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4274f76 elementor-widget elementor-widget-heading\" data-id=\"4274f76\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">26. Safeguarding of Client Funds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7b1dc2 elementor-widget elementor-widget-text-editor\" data-id=\"d7b1dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>26.1.\u00a0Where Finseta receives funds for the purpose of issuing Electronic Money, the funds corresponding to Electronic Money will be held in one or more Segregated Bank Accounts, which are bank accounts separate from the bank accounts upon which Finseta\u2019s own funds are held, in accordance with the provisions of the Electronic Money Regulations 2011.<\/p><p>26.2. Where Finseta:<\/p><p>a) receives funds directly from the Client for the purpose of using those funds; or<\/p><p>b) redeems the Client\u2019s Electronic Money for the purpose of using the corresponding funds to pay any monies owing to Finseta under any FX Contract, including any Security Payment or Margin Call, in accordance with Clause 11.1, Finseta will hold those monies in an account specifically for this purpose (Transaction Account), which is not a Segregated Bank Account or Finseta\u2019s bank account where it holds its own funds, until the FX Contract is executed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10fe950 elementor-widget elementor-widget-heading\" data-id=\"10fe950\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">27. Interest<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3355dde elementor-widget elementor-widget-text-editor\" data-id=\"3355dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>27.1. If the Client fails to make any payment required under these Terms (including under any FX Contract or Payment Instruction) when it falls due, interest will be charged on the outstanding sum at a rate of five per cent per annum over the base rate of the Bank of England (or of such monetary authority as may replace it ). Such interest shall accrue and be calculated daily from the date payment was due until the date the Client pays in full and shall be compounded monthly.<\/p><p>27.2. Finseta may receive and retain or apply for its own benefit any interest which arises in respect of any sum held by Finseta in its Segregated Bank Accounts and Transaction Accounts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe586fb elementor-widget elementor-widget-heading\" data-id=\"fe586fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">28. Force Majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e065a25 elementor-widget elementor-widget-text-editor\" data-id=\"e065a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>28.1.\u00a0Finseta shall not be deemed to be in breach of these Terms or otherwise have any liability to the Client on the occurrence of any:<\/p><p>a) abnormal or unforeseeable circumstances beyond Finseta\u2019s control, where the consequences would have been unavoidable despite all efforts to the contrary; or<\/p><p>b) obligations under other provisions of national or EU law or regulation (including, but not limited to, anti- money laundering legislation (\u201cForce Majeure Event\u201d).<\/p><p>28.2. Finseta shall notify you of the occurrence of a Force Majeure Event as soon as is reasonably practicable following such occurrence.<\/p><p>28.3. Where a Force Majeure Event occurs, Finseta may (at its option), on the subsistence of such force majeure event for fourteen (14) consecutive days, and will, on the subsistence of such force majeure event for twenty-eight (28) consecutive days, cancel the Contract and refund any sale currency paid under that Contract to you. You shall not be entitled to compensation in respect of any force majeure event.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9f7874 elementor-widget elementor-widget-heading\" data-id=\"b9f7874\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">29. Changes to These Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fc8b6a elementor-widget elementor-widget-text-editor\" data-id=\"0fc8b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>29.1. Finseta may amend these Terms insofar as they relate to Foreign Exchange Services by notice in writing or in accordance with Clause 25 to the Client at any time and such amendments shall take effect from the date specified by Finseta, but may not affect any rights or obligations that have already arisen and will not be retrospective.<\/p><p>29.2. Subject to Clause 29.3, Finseta may amend these Terms insofar as they relate to Payment Services by giving at least 2 months\u2019 notice in writing to the Client. If the Client objects to the proposed amendments, it has the right, to terminate these Terms as regards Payment Services without charge before the date proposed by Finseta for the entry into force of the changes. The Client will be deemed to accept the proposed amendments unless it notifies Finseta and terminates these Terms insofar as they relate to Payment Services before the date proposed by Finseta for the entry into force of the changes. If no objection is received from the Client, such amendments shall take effect from the date specified by Finseta but may not affect any rights or obligations that have already arisen and will not be retrospective.<\/p><p>29.3. Finseta does not need to provide any notice to you of:<\/p><p>a) any change to these Terms insofar as they relate to Payment Services which is more favourable to you; or<\/p><p>b) a change to the standard interest rate applying pursuant to Clause 27.1, which in each case may be applied immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24fab92 elementor-widget elementor-widget-heading\" data-id=\"24fab92\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">30. Termination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d671e7f elementor-widget elementor-widget-text-editor\" data-id=\"d671e7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>30.1.\u00a0Termination for Convenience. The Client shall be entitled to terminate these Terms forthwith by written notice to Finseta subject to Clause 30.4. Finseta shall be entitled to terminate these Terms by giving the Client two months\u2019 written notice.<\/p><p>30.2. Termination for Cause. Finseta may suspend Services and\/ or terminate these Terms at any time without prior notice if:<\/p><p>a) a financial regulator, regulatory or government agency, or law enforcement agency posts a warning with regard to the Client;<\/p><p>b) any governmental, regulatory, or judicial authority directs or requests us to suspend or terminate these Terms;<\/p><p>c) a banking partner of ours requests that we terminate these Terms;<\/p><p>d) we have reason to believe that the Client is engaged in fraud, money laundering, or terrorist financing; or<\/p><p>e) where we have reason to believe that the Client may cause us to breach our internal risk policy.<\/p><p>30.3. Subject as otherwise provided in the Contract, upon the termination or expiry of these Terms for any reason and following the conclusion of any foreign currency transacted under these Terms, neither party shall have any further obligation to the other save for any rights, obligations and\/or liabilities which have arisen under these Terms but have not been discharged prior to termination or expiry of the Contract.<\/p><p>30.4. For the avoidance of doubt, the termination of these Terms by the Client pursuant to Clause 30.1 or Clause 30.2 shall not affect any FX Contract nor any rights or obligations that have already arisen at the date of the termination. Following any such termination, any onward transfer of converted currency to a Payee shall be subject to such terms as Finseta and the Client shall agree.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58d5210 elementor-widget elementor-widget-heading\" data-id=\"58d5210\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">31. Disputes and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80ee0e1 elementor-widget elementor-widget-text-editor\" data-id=\"80ee0e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>31.1.\u00a0If you are dissatisfied with any aspect of the services provided by Finseta, you may inform Finseta. All complaints should in the first instance be made in writing to Finseta in accordance with Clause 25 marked for the attention of the Compliance Department. Finseta will endeavour to review each complaint carefully and promptly.<br \/><br \/>31.2. If a complaint relates to the provision by Finseta of Payment Services or the issuance or redemption of Electronic Money, if you are not satisfied with Finseta\u2019s resolution of the complaint, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). The FOS provides an out-of-court redress mechanism. Please see their website (www.financial-ombudsman.org.uk\/consumer\/complaints.html) for information about how to contact the FOS and how to bring a complaint.<\/p><p>31.3. If a dispute arises between you and Finseta relating to the existence or terms of any FX Contract (a \u2018Disputed FX Contract\u2019), Finseta may close out or take any other action it reasonably considers appropriate in relation to the Disputed FX Contract (which may include suspension of performance of the Disputed FX Contract) pending settlement of the dispute without previously notifying and\/or without having received instruction from you. Finseta will try to notify you (orally or in writing) what action it has taken, as soon afterwards as it practically can, but if it does not, the validity of its action shall not be affected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83e48ab elementor-widget elementor-widget-heading\" data-id=\"83e48ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">32. Client\u2019s Representations and Undertakings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d5b645 elementor-widget elementor-widget-text-editor\" data-id=\"2d5b645\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>32.1. You represent to Finseta that, at the date of acceptance by you of these Terms, at the time each Electronic Money Order, FX Order and each Payment Instruction is made, at the time each Electronic Money Contract and FX Contract is entered into and carried out and at the time each Onward Payment is made:<\/p><p>a) you are acting as principal for its own account;<\/p><p>b) you have full power, legal capacity and authority and have taken all necessary steps to enable it lawfully to enter into and perform these Terms and every FX Contract and Payment Instruction under these Terms;<\/p><p>c) for a Client who is not an individual, the person(s) entering into these Terms and executing the Account Opening Form on its behalf has been duly authorised to do so;<\/p><p>d) these Terms are binding upon the Client and enforceable against the Client (subject to applicable bankruptcy, reorganisation, insolvency, moratorium or similar laws affecting creditors\u2019 rights generally and applicable principles of equity);<\/p><p>e) all sums paid to Finseta by you, under these Terms belong to you and are not subject to any charge or other rights of a third parties;<\/p><p>f) all information supplied to Finseta by you is, or at the time it is supplied will be, up to date, accurate in all material respects and that you have not omitted or withheld any information which would make such information inaccurate in any material respect;<\/p><p>g) you have a valid commercial or personal reason for requiring the currency it buys under each FX Contract, and have not entered into any FX Contract for investment or speculative purposes;<\/p><p>h) you will take physical delivery of the currency bought.<\/p><p>32.2. You will promptly provide to Finseta:<\/p><p>a) on request such information regarding its financial and business affairs and\/or identity, as Finseta may reasonably require (including without limitation any information required by Finseta to be able to comply with its anti-money laundering obligations and policies); and<\/p><p>b) written confirmation of any changes to your telephone number and email and postal address(es).<\/p><p>32.3. For the avoidance of doubt, you will notify Finseta immediately if it becomes aware of the occurrence, or likely occurrence, of any of the events specified at Clause 14.1 above.<\/p><p>32.4. You undertake to Finseta that it shall promptly perform in timely fashion its obligations under these Terms, each FX Contract and each Payment Instruction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a462521 elementor-widget elementor-widget-heading\" data-id=\"a462521\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">33. Recording Telephone Conversations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d960d6 elementor-widget elementor-widget-text-editor\" data-id=\"3d960d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>33.1. Finseta may record telephone conversations with you, including recording oral instructions given by telephone. The parties agree to:<\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">a) the electronic recording by either party of telephone conversations between the parties with or without an automatic tone warning device; and<\/span><\/p><p><span style=\"background-color: transparent; color: var( --e-global-color-text );\">b) the use of such recordings as evidence by either party in any dispute or anticipated dispute between the parties or relating to dealings between the parties.<\/span><\/p><p>33.2. If Finseta makes any recordings or transcripts it may also destroy them in accordance with its normal procedures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a56de47 elementor-widget elementor-widget-heading\" data-id=\"a56de47\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">34. General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d32d409 elementor-widget elementor-widget-text-editor\" data-id=\"d32d409\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>34.1. These Terms, the Account Opening and the Online User Guide (defined in Clause 36 set out the entire agreement and understanding of the parties on their subject matter and supersede all previous oral and written communications on the same subject matter. In the event of any inconsistency, discrepancy or ambiguity between these Terms, the Account Opening Form and the Online User Guide, the provisions of these Terms (subject to Clause 36, then these Terms shall prevail.<\/p><p>34.2. If at any time any provision of these Terms or any Contract is or becomes illegal, invalid or unenforceable under the laws of any jurisdiction, neither the legality, validity or enforceability of such provision under the laws of any other jurisdiction nor the legality validity or enforceability of any other provision of these Terms or any Contract shall in any way be affected as a result.<\/p><p>34.3. Where you comprise two or more people as named in the Account Opening Form each person named in the Account Opening Form will be jointly and severally liable to Finseta in respect of all obligations contained in these Terms. Any reference to \u201cYou\u201d in these Terms means all persons named in the Account Opening Form jointly and severally<\/p><p>34.4. You must make all payments under these Terms in full without any deduction, setoff, counterclaim or withholding of any kind.<\/p><p>34.5. If a party fails to exercise or delays in exercising any right under these Terms, by doing so it does not waive such right. The rights provided in these Terms do not exclude other rights provided by law.<\/p><p>34.6. You acknowledge and agree that Finseta is permitted to carry out an electronic database search and search credit reference agencies in order to verify you, or any shareholder or officer of the Client\u2019s, identity and credit standing. If such searches are carried out, Finseta may keep records of the contents and results of such searches in accordance with all current and applicable laws.<\/p><p>34.7. The provisions of the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms or to any FX Contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d09fdb4 elementor-widget elementor-widget-heading\" data-id=\"d09fdb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">35. Data Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f196cde elementor-widget elementor-widget-text-editor\" data-id=\"f196cde\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>35.1.\u00a0<span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">You authorise Finseta to collect, use, store or otherwise process any personal information provided by you or from the searches referred to at Clause 34.6 above (\u2018Personal Information\u2019) to enable Finseta and\/or members of Finseta\u2019s group and\/ or the organisation which introduced or referred you to Finseta to provide and\/ or improve its services. This may mean passing Personal Information to individuals or organisations which may be located in countries outside the UK. Where your Personal Information is transferred outside the UK, Finseta will take steps to ensure that it is appropriately protected.<\/span><\/p><p>35.2.\u00a0Finseta may also use the Personal Information to provide you with news and other information on Finseta\u2019s services and activities which may be useful to you, subject to your consent. If you would prefer your Personal Information not to be used for such purposes, you should contact Finseta at the above address.<\/p><p>35.3.\u00a0Finseta may pass on Personal Information to any organisations which Finseta considers may be of assistance to you (which may be located outside the UK) so that they may contact you with details of products and services which may interest you, subject to your consent. You have indicated in the Account Opening Form, or subsequently, whether you consent to receiving information from such organisations (including by e-mail or other electronic means) and where you consent to receiving information from organisations outside the UK.<\/p><p>35.4.\u00a0Other than as stated in these Terms or in Finseta\u2019s Privacy Policy (which is available on Finseta\u2019s website), Finseta will not disclose your Personal Information unless required by law.<\/p><p>35.5.\u00a0If you wish to obtain a copy of your Personal Information, you should contact Finseta in writing in accordance with Clause 25.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-679cc88 elementor-widget elementor-widget-heading\" data-id=\"679cc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">36. Use of the Online System (where applicable)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37eb134 elementor-widget elementor-widget-text-editor\" data-id=\"37eb134\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>36.1. You may be required to complete a user set-up form providing details of any Authorised Person whom may use any Online System which Finseta may make available to you. You will be required to confirm your agreement to any system restrictions and limits prior to you being granted access to access to the Online System. Such access will be on the terms and conditions as to the use of the Online System as may be made available by Finseta to you (the \u2018Online User Guide\u2019), which shall form part of these Terms. This Clause 36 applies subject to the provisions of the Online User Guide in relation to the Online System, and if there are any inconsistencies between this Clause 36 and the Online User Guide, the provisions of the Online User Guide will prevail. Terms which are not defined in this Clause 36 will have the meaning (if any) given to them in the Online User Guide.<\/p><p><span style=\"color: var( --e-global-color-text ); font-size: 1rem;\">36.2.\u00a0You agree to use the Online System only in accordance with the Online User Guide and maintain any minimum operating and browser specifications as advised by Finseta from time to time.<\/span><\/p><p>36.3.\u00a0You agree to be solely responsible for the protection of all passwords and you should notify Finseta immediately of any actual or suspected compromise of any password.<\/p><p>36.4.\u00a0If there are any interruptions in the Online System which result in you being unable to use the Online System you should telephone FX Orders and Payment Instructions to Finseta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50507c0 elementor-widget elementor-widget-heading\" data-id=\"50507c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">37. Authorised Push Payment fraud (APP fraud)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c339e34 elementor-widget elementor-widget-text-editor\" data-id=\"c339e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>37.1. If you realise or suspect that you have been the victim of an APP fraud scam, you must;<\/p><p>a) Raise your claim with Finseta within 13 months of the original payment date;<\/p><p>b) Refrain from making further payments to the beneficiary;<\/p><p>c) Provide Finseta with the information it requires and requests to conduct a thorough investigation;<\/p><p>d) Pay an excess of \u00a3100 towards your claim. (exceptions apply).<\/p><p>37.2. Finseta may, at its sole discretion, deny a claim of reimbursement, such as when;<\/p><p>a) Finseta has reasonable grounds to suspect that the client has acted with gross negligence when making the payment.<br \/>or<\/p><p>b) Finseta has reasonable grounds to suspect that the client has acted with fraudulent intent when making the payment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-716a29c elementor-widget elementor-widget-heading\" data-id=\"716a29c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">38. Applicable Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-854cf86 elementor-widget elementor-widget-text-editor\" data-id=\"854cf86\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>38.1.\u00a0This Agreement, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the laws of England and Wales and the Parties hereby submit to the exclusive jurisdiction of the English courts.<\/p><p>38.2.\u00a0These Terms &amp; Conditions shall be applicable in English language only. Any translations are solely provided for guidance. Only the English equivalent shall be enforceable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Combined UK and CA Terms and Conditions Section 1: Terms &amp; Conditions &#8211; Canada This document was last updated on 14th October 2024. These terms and conditions of business explain your responsibilities to us and our responsibilities to you, how and when our contract with you can be terminated and the extent of our liability [&hellip;]<\/p>\n","protected":false},"author":221728552,"featured_media":17699,"parent":19969,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-18480","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms Conditions | Finseta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finseta.com\/ca-en\/legal\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms Conditions\" \/>\n<meta property=\"og:description\" content=\"Combined UK and CA Terms and Conditions Section 1: Terms &amp; Conditions &#8211; Canada This document was last updated on 14th October 2024. 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