Sign Up
Account Login

Frequently Asked Questions

We’ve pulled together some key FAQ’s that people have when it comes to foreign exchange and international currencies.

(It’s an ever-growing list that is added to regularly.)

Our FAQ’s are divided into three sections. Hit the button below to choose which type you are looking for.

Currency FAQ's
Payments FAQ's
Finseta FAQ's

Currency FAQ's

Edit Content

Most world currencies can be openly traded however there are some notable exceptions like the Indian Rupee (INR) and the Brazilian Real (BRL).

With Finseta, you can transact in over 25 major currencies. You can find out more on our ‘Currencies’ page. 

Edit Content

A spot trade is a single trade using the live exchange rate for your chosen currency pair. Subject to various checks, the payment will be made as soon as possible.

Edit Content

A FX forward contract enables you to fix the current exchange rate for a payment up to 24 months into the future.

It hedges your currency risk and protects you from negative rate movement.

Finseta only offers forwards for transactions concerning goods and services.

Edit Content

Finseta does not currently offer any FX derivatives to clients aside from forwards.

Edit Content

A limit order enables you to choose your desired exchange rate and if your chosen rate is hit, the payment will be executed by Finseta.

If your rate is not hit, your order will remain pending.

Edit Content

A stop loss order enables you to limit your losses if the market rate moves against you.

We agree on a rate at which we should sell your currency to prevent further losses.

Payments FAQ's

Edit Content

If you’re looking to trade FX with Finseta, please contact our expert currency team on +44 (0) 203 971 4865.

We are available Monday – Friday, 8:30am to 5:30pm.

Edit Content

We aim to make the payment the day we receive your funds. The speed of the payment depends on the value date, time of payment, transaction currency and compliance approval.

If you have any queries about your payment timeline, please contact us on +44 (0) 203 971 4865.

Edit Content

With Finseta, you can transact in over 30 major currencies. You can find out more here.

Some world currencies cannot be openly traded such as the Indian Rupee (INR) and the Brazilian Real (BRL).

Edit Content

Yes. You can sign up for our online platform here.

If you are a client that currently trades over the phone, please contact your account manager to discuss setting up an online account.

Edit Content

Please contact us on +44 (0) 203 971 4865 or use our live chat feature.

Edit Content

Getting started with Finseta is quick and easy.

Once you have started an online registration or requested a callback from our expert team, we will onboard you straight away. 

Make sure you have the relevant key documents about your business and source of funds and your specialist account manager will have you ready to trade in no time!

Finseta FAQ's

Edit Content

Yes, it is completely free to create a Finseta Online Account and it comes with no obligations to make a transaction. 

Edit Content

Yes! We’re able to access the currency markets directly without having to go through third party platforms. Unlike banks, we’re a lean and agile company that simply doesn’t need to charge the same fees or percentages to be profitable. 

Edit Content

Yes, companies who are registered in 70+ jurisdictions including the EU, USA, China, Israel, Japan and South Africa can sign up. 

For a full list of permitted jurisdictions get in touch with us.

Edit Content

It’s really simple to sign up for an account,  hit the ‘Sign up’ button at the top of the page. 

Edit Content

Yes, calling 020 3971 4865 puts you straight through to our team who are based at in the City of London.

14-18 Copthall Avenue 
London
EC2R 7DJ

info@finseta.com

+44 (0) 20 3971 4750

Linkedin Twitter Tiktok Instagram

Products & Services

Knowledge Hub

About us

Legal & Regulatory

Careers

Contact Us

Investor Hub

Logins

Safety & Security

Search