How do I manage users on my account?

Managing users on the Finseta platform is simple. This guide will walk you through adding, configuring, and managing users on your account.

STEP 1

Go to the settings menu on the Finseta platform.

STEP 2

Click on the “User Access” section within the settings menu.

STEP 3

Select the “+” icon. Then you can choose to create a new user or use an existing one. If you are unable to see this, you likely do not have permission to add users. To add users, you must be an admin on the account.

STEP 4

Click on the dropdown if you have chosen to add an existing user. Any users for accounts you are an admin on will be shown in the list.

STEP 5

If you are adding a new user enter the user’s details, as shown on the platform. Once the details are added, scroll down and click the green “Next” button.

STEP 6

You can then assign the user’s permissions. These are:

STEP 7

Below that, you can set additional permissions such as:

  • Payments Inputter
  • FX Trader
  • Internal Transfers Inputter

Set the permissions as desired, then click the “Next” button.

STEP 8

Select the notifications the user should receive via email.

STEP 9

Upload the required documentation (see below).

List A – Acceptable Proof of ID Documentation

  • Passport (Applicable to all jurisdictions)
  • ID Cards (Only EU cards will be accepted, both front and back)
  • Driving Licence (Only EU, full or provisional; counterpart not accepted)
  • Identity Card (Issued by recognised government authorities)

List B – Acceptable Proof of Address Documentation

  • Bank Statements (Paper or online PDF-generated)
  • Council Tax Bill for the current period
  • Driving Licence displaying the current address
  • Tenancy Agreement for the current period
  • Government-Issued Documents or Letters (HMRC / NHS)
  • Utility Bill (Water, electric, gas, landline phone bill)
  • Employment Contract (last resort)

    All forms of address documentation must be dated within 3 months of the current date or be valid in the context, such as a driving licence or tenancy agreement.

STEP 10

Once a user is created, they will enter a review state. After review by Finseta, the user will then receive a welcome email in which they will be asked to reset their password.

STEP 11

On an active user, you can edit a range of settings. For example, you can change the existing information or upload additional information as required.